Phone Number and Hours
You can reach Long Term Care Partners (LTCP), administrator of the Federal Long Term Care Insurance Program (FLTCIP), at:
1-800-LTC-FEDS (1-800-582-3337) TTY: 1-800-843-3557
LTCP regular hours of operation are Monday — Friday, 8 a.m. to 6 p.m., Eastern Time.
If you:
- are interested in enrolling, press option 2
- are a current enrollee, have already applied, or need other assistance, press option 3 and then:
- press option 1 for billing inquiries
- press option 2 for mailing information
- press option 4 for claims
- press option 5 if you applied for coverage after April 1, 2011
- press option 3 for all other inquiries
International Callers
If you are calling from outside the United States, please use the steps below to contact us by phone:
- Locate your AT&T Direct Code
- Dial your code (you may have to speak to an operator) followed by: 1-800-582-3337*
* Note: Some countries may not allow toll-free calls. If you are unable to call using the toll-free number above, please dial the following number using the normal method you use to call the U.S.: 603-433-4589.