Consumer Affairs Letters

Consumer Affairs letters address significant policy and procedural matters related to the Federal Reserve System’s consumer compliance supervisory responsibilities. The letters are sent to banking supervision staff at the Board and the Reserve Banks and, in some instances, to supervised banking organizations.

Consumer Affairs letters are numbered sequentially by year. For example, the first letter issued in 2005 is numbered CA 05-1. Letters that have been superseded or contain confidential supervisory information are not included.

Requests for letters that are not included here should be directed to the Board’s Freedom of Information Office.

Consumer compliance supervision and regulation policies are also addressed in the Federal Reserve Regulatory Service (FRRS).

2012

CA 12-11/SR 12-12

Implementation of a New Process for Requesting Guidance from the Federal Reserve Regarding Bank and Nonbank Acquisitions and Other Proposals

CA 12-10/SR 12-11

Guidance on a Lender's Decision to Discontinue Foreclosure Proceedings

CA 12-9/SR 12-10

Questions and Answers for Federal Reserve-Regulated Institutions Related to the Management of Other Real Estate Owned (OREO)

CA 12-8

Mortgage Servicing Practices Concerning Military Homeowners with Permanent Change of Station Orders

CA 12-5

Revised Interagency Examination Procedures for the Fair Credit Reporting Act

CA 12-4

Guidance on the Usage of 2010 Census Data in Community Reinvestment Act Examinations

CA 12-3/SR 12-5

Policy Statement on Rental of Residential Other Real Estate Owned (OREO) Properties

CA 12-2

Consumer Financial Protection Bureau Clarifies the Rules on Compensation to Loan Originators Based on Mortgage Transaction Terms or Conditions under Regulation Z

CA 12-1

Second Extension of CRA Consideration Period for Community Development Activities in Hurricanes Rita and Katrina Disaster Areas for an Additional 36 Months

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