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U.S. Department of Health and Human Services

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    FDA’s Emergency Telephone Number Has Been Changed

    Food Basket

    Center for Food Safety and Applied Nutrition - Food and Drug Administration

    December 8, 2010

    Office of Emergency Operations has moved to FDA’s White Oak Campus
      

    As of December 10, 2010, the former FDA 24-hour emergency number, 301-443-1240, will be disconnected. The new numbers for the Office of Emergency Operations will be 1-866-300-4374 or 301-796-8240.

    These numbers can be used to report the following types of problems to FDA:

    • A serious, life-threatening event involving an FDA-regulated product, i.e., foods, dietary supplements, cosmetics, human drugs, animal drugs, medical devices, biological products, and radiation-emitting electronic products

    • Requests from medical professionals for approval for the use of an emergency investigational new drug, device or biologic.

    • Notifications to FDA from government agents acting in an official capacity about an urgent matter.

    • Reports of an emergency involving an FDA employee or an FDA employee's family member.

    • Reports of a non-life threatening adverse reaction to an FDA-regulated product that requires immediate reporting.

     

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