About Us

What We Do

The Baldrige Program educates organizations in performance excellence management and administers the Malcolm Baldrige National Quality Award.

We are the nation's public-private partnership dedicated to improving the performance of U.S. organizations. Our main focus areas are to

•  Help organizations achieve best-in-class levels of performance
• Identify and recognize role-model organizations
• Identify and share best management practices, principles, and strategies
  
  

In collaboration with the greater Baldrige community, we offer organizations

•  An integrated management framework that gets results
• Assessment tools to evaluate improvement efforts
•  Feedback reports from a team of trained experts, highlighting organizational strengths and opportunities for improvement
• Presentations and workshops on how to improve using the Baldrige Criteria
•  Conferences and other learning events that showcase best management practices
• A Presidential Award for organizations recognized as national role models