April 4-6, 2011
Pre-conference workshops Sunday, April 3
Marriott Wardman Park Hotel
Washington, DC
The definitive showcase of best practices from the 2010 recipients of the Malcolm Baldrige National Quality Award – the nation’s highest honor for performance excellence and innovation
In addition, Quest will feature presentations by former Award recipients.
Learn from the Baldrige recipients themselves how they improved performance and results in Leadership; Strategic Planning; Customer Focus; Measurement, Analysis, and Knowledge Management; Workforce Focus; and Process Management