“The road to greatness in America has been, and always will be, traveled by those who embrace change and work hard every day to be the best.” —President Barack Obama, remarks to 2009 Award recipients |
Improvement ToolsThe Baldrige Criteria for Performance Excellence, Lean, ISO, Six Sigma … how do you know which performance improvement tools are right for your organization?
Any organization—no matter its sector or size— can use the Baldrige Criteria as a roadmap for performance excellence. In fact, many organizations begin their improvement efforts by using the Criteria for self-assessment. Through the Baldrige Criteria, you pinpoint strengths and opportunities for improvement, but the Criteria allow you to choose the most suitable tools for carrying out improvements. For example, you might
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“What we have to learn to do, we learn by doing." —Aristotle The Baldrige Framework“While other approaches focus on a single aspect, such as leadership or process management, the Baldrige Criteria provide an integrated management framework that addresses all the factors that define an organization’s operations and results. And the process is compatible with Lean and Six Sigma strategies as well as ISO 9000. ” —Robert W. Galvin, Chairman, Motorola Commercial, Government & Industrial Solutions Sector, 2002 Award recipient Contact
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