Log in

  1. Navigate to http://www.dss.mil/seta/enrol/stepp.html.
  2. Verify that all items listed under the Configuration Check are green check marks. If a red X appears under the configuration check, please contact DoD Customer Service Center at 1-888-282-7682 or Call.Center@DSSHelp.org.
  3. Select the "Login to STEPP »" button.

What if I forget my username?

If you can not remember the username or your email of record is incorrect, please contact the DSS Call Center at 888-282-7682.

What if I forget my password?

  1. From the STEPP Log On screen click the Forgot password? link.
  2. Type your STEPP username and email address on the Forgotten Password Assistance Screen, then click Submit.
  3. A new password will be sent to your email account of record.
  4. From the STEPP Log On screen type your username and the password provided in the email. (We recommend copying and pasting the new password from your email.) You will have three attempts to type the password correctly. To avoid mistyping the password consider "copying and pasting" the password from the email to the password field. If you lock yourself out (disable your account), please call the DSS Call Center at 888-282-7682 to have your account enabled.
  5. Once logged in, the system will force you to change your password; use the password sent in the email as the "old" password, then provide a new password of your choice and re-type it to confirm. Then click OK.
  6. When the password has been changed, the Change Password screen displays. To access STEPP click "You have successfully changed your password. Click here to continue."