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OSHA Outreach Training Program FAQs

General Information


Worker Information


Trainer Information




General Information

What types of Outreach Training Program courses are available?

OSHA offers Outreach Training Programs for the following industries: Construction, General Industry, Maritime, and Disaster Site work.

Who should take a 10-or 30-hour courses?

The 10-hour course is intended for entry level workers. The 30-hour program is for supervisors or workers with some safety responsibility.

What is covered in the 10- and 30-hour outreach courses?

The 10-hour outreach courses provide basic awareness training on the recognition, avoidance, abatement, and prevention of workplace hazards. The course also provides information regarding workers’ rights, employer responsibilities, and filing a complaint.

The 30-hour outreach courses provide a greater depth and variety of training on an expanded list of topics associated with workplace hazards in each industry. OSHA provides authorized trainers procedures for each industry program on the topic outlines for each industry.

Does OSHA require the 10- and 30-hour outreach courses?

No, they are voluntary. OSHA recommends outreach courses as an orientation to occupational safety and health for workers. However, some states have enacted laws mandating the training. Also, some employers, unions, organizations or other jurisdictions may also require this training.

Does outreach training meet any OSHA training requirements?

No. Employers are responsible for training their workers on specific hazards of their job, as noted in many OSHA standards. A list of standards requiring training is found in OSHA Publication 2254 [PDF*], "Training Requirements in OSHA Standards and Training Guidelines."

How do I select a trainer?

OSHA authorized outreach trainers are not OSHA personnel. Trainers are authorized (not certified) through this program to deliver Outreach training classes. Trainers are independent service providers and their schedules and fees may vary. OSHA recommends contacting multiple trainers to find one that best meets the student’s needs. Students may verify the status of an authorized outreach trainer. All trainers should possess a trainer card which includes an expiration date along with the name of the authorizing OTI Education Center.

Can OSHA Verify a Student Course Completion Card or an Authorized Trainer Card?

For privacy reasons, OSHA does not provide individual verification of student course completion cards or authorized trainer cards. Verification of Outreach card authenticity is at the discretion of the cardholder.

How do I Verify a Student Course Completion Card?

If an individual holding an OSHA Outreach student course completion card wishes to verify the authenticity of their student course completion card, the individual can provide the name and contact information of the authorized trainer who issued the student course completion card. Each authorized OSHA outreach trainer is required to maintain records on their training for a period of five years.

How do I Verify an Authorized Trainer Card?

An individual who completes an OSHA outreach trainer course is provided an OSHA authorized trainer card. This card indicates the expiration date of the trainer's authorization. If the authorized trainer who issued the OSHA Outreach student course completion card wishes to verify the authenticity of their own authorized trainer status, the trainer can provide their OSHA trainer card, which will include the name and phone number of the authorizing training organization. The authorizing training organization can verify the status of the trainer. Please note that in most cases, the authorizing training organization is an OSHA Training Institute Education Center.

I believe I have encountered fraudulent activity on training related to the OSHA Outreach Training Program. How do I report this?

Write to outreach@dol.gov or call the outreach fraud hotline at 847-297-4810 to file complaints about program fraud and abuse. Provide all pertinent information, including the trainer’s name, the date of training, the location of the training, the type of training (Construction, General Industry, Maritime, Disaster Site Worker), and whether it was to cover 10 or 30 hours. Include any other relevant information including your name and contact information. Please note that OSHA will maintain the confidentiality of the person providing the information.

Are Continuing Education Units (CEUs) assigned to Outreach Training courses such as the 10-hour and 30-hour classes?

Trainers are responsible for applying for approval for issuing CEUs. OSHA does not accredit organizations or individuals, does not certify organizations or individuals, and does not assign CEUs to outreach classes delivered by OSHA outreach trainers.

If I have other questions about this program, who can I contact?

OSHA Outreach Program Coordinator
OSHA Directorate of Training and Education
2020 S. Arlington Hts. Road
Arlington Heights, IL 60005

(847) 725-7810
Fax: (847) 297-6636
E-mail: outreach@dol.gov


Worker Information

How do I get a replacement card?

If you lost or misplaced your student course completion card you must contact your trainer for a replacement. Your trainer will have to contact their authorizing training organization for the replacement. The trainer must provide the following information: student name, trainer name, training date, and type of class (10- or 30-hour, Construction, General Industry, Maritime, Disaster Site Worker). Replacement cards will not be issued if the training took place more than three years ago.

Do the student course completion cards expire?

The student course completion cards in Construction, General Industry, and Disaster Site do not have an expiration date. The form and content of additional training is left to the discretion of the student and/or employer. The student cards provided in the Maritime Outreach Training Program expire five years after the training. To retain a valid 10- or 30-hour Maritime Industry card, students are required to take a student update course prior to their expiration date.

The Outreach Training Program is intended as an orientation to Occupational Safety and Health. Workers must receive additional training on specific hazards of their job.


Trainer Information

When does my authorized trainer status expire?

You are authorized as an outreach trainer for four years from the date that you completed the trainer course. To maintain your authorization status, a trainer must take an update course every four years. A trainer may also retake the trainer course to update their status, although OSHA encourages active safety and health trainers to take the update course, which provides more trainer assistance and recent information.

OSHA allows a 90-day grace period from your 4 year expiration date to take the update class. Otherwise you will have to retake the trainer course to regain your trainer status. The 90-day grace period is designed to allow for unexpected circumstances like course cancellations, illness, and other unavoidable obligations.

Where can I get information about trainer or update course schedules?

See the OSHA Training Institute (OTI) Education Center course schedules and contact information. Each OTI Education Center posts its course offerings, schedule, and locations on their individual website.

What is my trainer ID number?

ID numbers are given to trainers who have conducted an outreach training class and received student course completion cards. It is usually provided on the letter that is sent with the student completion cards. If you are submitting your first card request, you must include a copy of your OSHA trainer card. Some authorizing training organizations may issue an ID number upon course registration or trainer course completion.

Can I train workers outside of the U.S. and receive student completion cards?

OSHA training programs are intended for workers within the agency’s geographic jurisdiction. These locations include the 50 U.S. States, the District of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, American Samoa, Guam, the Trust Territory of the Pacific Islands, Wake Island, Outer Continental Shelf Lands defined in the Outer Continental Shelf Lands Act, and Johnston Island. For this reason, OSHA Outreach Training Program classes must be limited to training conducted within OSHA’s geographic jurisdiction.

Although trainers may provide safety and health training to workers outside the OSHA’s geographic jurisdiction, it must be done outside of the Outreach Training Program and without OSHA’s involvement. OSHA encourages international trainers to consider alternatives for conducting occupational safety and health training that adds value for workers. In this manner, trainers will be able to select and provide the specific safety and health training needed by their target audience, and personally control and manage the program. This will allow trainers to integrate and brand their vision of safety and health which may serve as a model for safety and health training that others may choose to replicate. Under such a plan, trainers may design and issue their own certificates, cards, badges, stickers, etc. as long as they do not indicate that the program is supported by OSHA or is a part of the OSHA Outreach Training Program.

OSHA will only consider exception requests for training outside the agency’s geographic jurisdiction for training provided on a contract basis for a specific organization and only its employees. The contracting organization is the party who has a legal binding contract with the trainer. The OSHA Outreach Training Program Requirements contain the specific process for obtaining OSHA approval for training outside OSHA jurisdiction. The Outreach trainer must submit a written request for exception to OSHA at least 60 days in advance of the scheduled training.

Can U.S. military personnel who are outside of OSHA's jurisdiction receive outreach training?

OSHA Outreach Training Program classes delivered outside of OSHA's jurisdiction to members of the U.S. military are permissible and these personnel are eligible to receive student course completion cards. In these cases, authorized outreach trainers do not have to request an exception from OSHA, but they must ensure their authorizing training organization is aware that the persons trained are members of the U.S. military.

U.S. Department of Defense civilian personnel can also be trained without an exception. However, contractors for the U.S. military cannot be trained without prior approval from OSHA.

How can I check on the status of a request for student course completion cards?

It takes up to 30 days to process a request for student course completion cards. If you have not received your cards after 30 days, contact your authorizing training organization.

Does OSHA require the 10- and 30-hour outreach courses?

No, they are voluntary. OSHA recommends outreach courses as an orientation to occupational safety and health for workers. However, some states have enacted laws mandating the training. Also, some employers, unions, organizations or other jurisdictions may also require this training.

How do I obtain replacement student cards?

Trainers should contact their authorizing training organization that issued the cards. Please note that authorizing training organizations may charge an administrative fee for issuing and/or replacing cards.

How can I be included on the list of Spanish outreach trainers?

If you're an authorized outreach trainer who conducts the training in Spanish send the following information to outreach@dol.gov:

  • Name
  • Construction, General Industry, Maritime and/or Disaster Site Worker
  • Company/Organization, if applicable
  • City/state
  • Phone
  • E-mail
  • Website address, if applicable

What type of training cannot be counted toward outreach training time?

Training that is conducted to comply with requirements in the OSHA standards cannot be counted toward outreach training. Also, CPR and First Aid training cannot be counted towards fulfillment of outreach requirements because they are not considered occupational safety and health topics dealing with hazard recognition or prevention.

If I want to become a trainer, can I get a waiver from the experience or training prerequisites required to register for a trainer course?

OSHA does not issue waivers for the trainer course prerequisites. The prerequisites contain separate requirements for experience and training. Experience is not considered a substitute for the training prerequisite. If you believe that your previous training was equivalent to the OSHA standards course required for the industry, you may send a written request for a training equivalency evaluation. You will be required to submit documentation to substantiate your training and curriculum. Written requests for training equivalency evaluation may be sent to:

Director
OSHA Office of Training and Educational Programs
2020 S. Arlington Heights Rd.
Arlington Heights, IL 60005-4102

If I have trained a student in a 10-hour course, can I provide the student 20 additional hours and receive a 30-hour card?

Yes, you may do this under the following conditions: the same trainer must do all the training, all the training must be completed (from the start of the 10-hour class, to the end of the 30-hour class) within six months, and the 10-hour cards must be returned in order to receive the 30-hour cards.

May a trainer hold a training class for more than 7 ½ hours per day if the additional time is spent in breaks and lunch?

OSHA limits training contact hours to 7 ½ hours per day. A trainer is allowed to add additional time for breaks and lunch that would increase the overall time to more than 7 ½ hours.

May an authorizing training organization charge fees for student course completion cards?

OSHA Training Institute (OTI) Education Centers do not receive any funding from OSHA. These organizations support their training programs and Outreach Training Program administrative activities through tuition and fees. For this reason, OSHA authorizes OTI Education Centers to charge fees for processing requests for student course completion cards.

If a student misses a portion of an outreach class that was taught by a guest trainer, can the guest trainer complete this makeup portion of the training?

Students may complete the makeup training with the guest trainer who conducted the particular missed training portion, as long as this part of the training is coordinated by the primary trainer. The student must have access to the primary trainer for any follow-up questions.

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