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• DISA CONUS

DISA CONUS FIELD COMMAND

MISSION

DISA CONUS provisions, engineers, operates, and assures Enterprise Infrastructure in direct support to joint warfighters, national-level leaders, and other mission and coalition partners across the full spectrum of global operations.

VISION

DISA CONUS is an innovative and dynamic force leading global network operations to assure information dominance.

FUNCTIONS

Business Management Division (RN1)

• Provides guidance, oversight and liaison support for contract management, facility, property, general security, Sensitive Compartmented Information (SCI) Security, Communications Security (COMSEC), policy and procedures, safety and resource management programs.

Task Management Office (RN1_A)

• Site Management of 4 Task Order (TO)/Oversight of 21 TOs.
• Provides Technical reviews of TO.
• Updates and Modifies TO Statements of Work/Performance Work Statements.
• Reviews billing and track contract burn rates.
• Prepared KO/contractor performance reports.

Security Management Branch (RN11)

• Manages and maintains organizational Information Security, Physical Security, Personnel Security, Industrial Security, Operations Security, Anti-terrorism/Force Protection, and Security Education/Awareness programs.
• Manages and maintains organizational Sensitive Compartmented Information (SCI) and SCI facility (SCIF).
• Manages and maintains organizational Communications Security management, Secure Voice, and Cryptographic Access programs.

Resource Management Branch (RN12)

• Manages organizational budget, manpower, and personnel.
• Manages unit awards and decorations program.
• Manages unit training program.
• Manages unit financial actions, procurement, and fund management.
• Manages and maintains 100 percent control and accountability of all DISA CONUS-owned equipment, assets, and property.

Mission Support Branch (RN13)

• Manages, plans, and develops all requirements relative to facility construction, maintenance, and management.
• Develops and maintains intra-organizational tactics, techniques, and procedures.
• Develops and coordinates enterprise business strategies and practices.
• Manages public affairs relations.

Plans & Programs Integration Division (RN2)

• Initiates, plans, coordinates, and supervises internal and external projects impacting CONUS operations, operations support, and operations service support, using an enterprise approach and ensuring efforts are synchronized with CONUS strategic goals.

Operations Plans Branch (RN21)

• Initiates, plans, coordinates, and supervises internal and external projects affecting CONUS operations, using an enterprise approach, and ensuring efforts are synchronized with CONUS strategic goals.
• Interfaces, coordinates, and supports DISA Headquarters initiatives for inter and intra theater implementation.
• Develops and supports inter-organizational tactics, techniques, and procedures for projects impacting CONUS operations.

Operations Support Plans Branch (RN22)

• Initiates, plans, coordinates, and supervises internal and external projects affecting CONUS operations support, using an enterprise approach, and ensuring efforts are synchronized with CONUS strategic goals.
• Interfaces, coordinates, and supports DISA Headquarters initiatives for inter and intra theater implementation.
• Develops and supports inter-organizational tactics, techniques, and procedures for projects affecting CONUS operations support.
• Manages and reports on Balanced Scorecard initiatives and performs Joint Quarterly Readiness Reviews for CONUS and theater program management.

Customer Project Branch (RN23)

• Initiates, plans, coordinates, and supervises internal and external projects affecting CONUS customers, using an enterprise approach, and ensuring efforts are synchronized with CONUS strategic goals.
• Interfaces, coordinates, and supports DISA Headquarters initiatives for inter and intra theater implementation.
• Develops and supports inter-organizational tactics, techniques, and procedures for projects affecting CONUS customers and Combatant Commanders.
• Provides end-to-end visibility for customer requirements through project management.

DISN Operations Division (RN3)

• Leads and manages the CONUS Global Network Operations (NetOps) Support Center in order to execute centralized management of the CONUS Global Information Grid and inter-theater NetOps by coordinating and directing actions to operate, maintain, defend, and secure net-centric services in support of the Combatant Commands, Service Branches, and other DoD agencies.

ASI Branch (RN31)

• Facilitates systematic maintenance of the CONUS Global Information Grid by planning, coordinating, notifying, and monitoring Authorized Service Interruptions (ASIs) for the Combatant Commands, Service Branches, and other DoD agencies.
• Coordinates ASIs with other theaters, to include Southwest Asia, Europe, and Pacific theaters.

Network Operations Branch (RN32)

• Leads and manages the CONUS Global Network Operations Support Center, which is responsible for executing centralized management of the CONUS Global Information Grid (GIG) and inter-theater Network Operations.
• Coordinates and directs actions to operate, maintain, defend, and secure net-centric services in support of the Combatant Commands, Services Branch, and other DoD agencies.
• Provides GIG reports and situational awareness to customers at all levels.

Information Assurance Branch (RN33)

• Monitors, reports, and provides Computer Network Defense and Information Assurance services and support for CONUS and inter-theater portions of the Global Information Grid as an integral component of DoD's Defense-in-Depth, in support of CONUS Combatant Commands, DISA Computing Services, and other DoD organizations.

Contingency & Exercise Branch (RN34)

• Plans and coordinates reach-back Defense Information Systems Network services, through the Gateway Access Request and Gateway Access Authorization process, in support of deployed DoD users within the CONUS and Southwest Asia theaters.

DISN Engineering Division (RN5)

• Engineering, implementation, test, and provide technical support for CONUS and inter-theatre Transport, IP, and Services portions of the Global Information Grid.

Transport Branch (RN51)

• Provides engineering, implementation, test, and technical support for CONUS and inter-theatre transport portions of the Global Information Grid.
• Conducts engineering analysis, modeling, fault isolation, configuration management, network performance, security, and determines network modifications.
• Engineers and implements reach-back DISN services, through the Gateway Access Request and Gateway Access Authorization process, in support of deployed DoD users within CONUS and Southwest Asia theaters.

IP Services Branch (RN52)

• Provides engineering, implementation, test, and technical support for CONUS and inter-theatre IP portions of the Global Information Grid.
• Conducts engineering analysis, modeling, fault isolation, configuration management, network performance, security, and determines network modifications.
• Engineers and implements reach-back DISN services, through the Gateway Access Request and Gateway Access Authorization process, in support of deployed DoD users within CONUS and Southwest Asia theaters.

Switched Services Branch (RN53)

• Provides engineering, implementation, test, and technical support for CONUS and inter-theatre Services portions of the Global Information Grid.
• Conducts engineering analysis, modeling, fault isolation, configuration management, network performance, security, and determines network modifications.
• Engineers and implements reach-back DISN services, through the Gateway Access Request and Gateway Access Authorization process, in support of deployed DoD users within CONUS and Southwest Asia theaters.

Quality Assurance Branch (RN54)

• Conducts performance evaluations and quality assurance for the CONUS AOR. Provides on-site implementation for transport and IP services.
• Provides trouble resolution of DISN and customer services.

Information Systems Division (RN6)

• Responsible for the availability, integrity, authenticity, confidentiality and non-repudiation of all data supporting the CONUS and the Global Network Operations Support Center.
• Provides all mission essential organizational data, voice, and video information services within CONUS.
• Provides information systems security for all systems within CONUS.

INFRASTRUCTURE Support Branch (RN61)

• Provides technical support for desktops, software, and hardware.
• Provides LAN support in planning, designing, installation, maintenance of internal network.
• Liaison with Base host unit and DISA Headquarters.
• Provides telephone and VTC support.

Systems Administration Branch (RN62)

• Provides Information Assurance Management - IAVA/VMs compliance oversight; network accreditation maintenance; CTO coordination and reporting.
• Provides systems and network administration for the operations enclave, including element management systems, operations enclave network devices, and information assurance within the enclave.
• Provides system administration for the office automation enclave including DISANet assets (MS Office tools, e-mail), DISA CONUS assets (web, applications, and file servers), and information assurance within the enclave.

Network INTEGRATION Branch (RN63)

• Provides software, database, and web support.
• Provides NMS support (INMS/TMS/RMS/ICATS).
• Provides network management and monitoring.

Request Fulfillment Division (RN7)

• Serves as the day-to-day interface at the access level to assist the seven Combatant Commands, their components, key sites, and other DoD/non-DoD agencies, customers and suppliers in bridging DISA products and services.
• Evaluates, validates, allocates resources, orders and implements service world-wide to the appropriate service networks, transport networks, or commercial leased long-haul communications networks world-wide.
• Provides strategic support and partnership on transition/project management, facilitating full and open communications and satisfaction in the sustainment/provisioning of the customers telecommunications requirements.
• Assesses customer impact during critical outages and promotes situational awareness and support during Crisis Action Team/Tiger Team activations.
• Provides and maintains the Customers operational source data for DoD's global DISN.

Quality Control Branch (RN71)

• Evaluates, coordinates, facilitates Services & Agencies provisioning requirements.
• CPO – Contractor Performance Oversight (Contractor Provisioning)
• Ensures requirements are validated, funded, complete, accurate, and provides audit trail.
• Tracks orders to ensure service dates are met and billing actions are completed. Evaluates, validates, allocates resources, orders, and implements service to the appropriate service networks, transport, or commercial leased long-haul communications networks.
• Develops cost effective, technically correct, operationally responsive, compliant solutions.
• Applies technical solutions based on established policies, procedures, and standards.
• Engineers/allocates appropriate DISN solutions.
• Coordinates with government and commercial activities on interface criteria, design, and implementation.
• Issues timely, accurate provisioning documents.
• Serves as the day-to-day interface and customer advocate with other DISA elements, commercial vendors, and others on issues and concerns relative to customer communications requirements.
• Responds to inquiries via telephone, e-mail, written correspondence, or personal contacts.
• Helps customers develop/submit Telecommunications Service Requests.

Eastern Region/Customer Focus Branch (RN72)

• Responsible for INMARSAT and EMSS Provisioning.
• Customer incident management: Services & Agencies
• DISA Direct Customer Interface: Applications/Provisioning
• Customer Training: Telecom Seminar/Ad Hoc/Customer Location
• Issues timely, accurate provisioning documents.
• Serves as the day-to-day interface and customer advocate with other DISA elements, commercial vendors, and others on issues and concerns relative to customer communications requirements.
• Responds to inquiries via telephone, e-mail, written correspondence, or personal contacts.
• Helps customers develop/submit Telecommunications Service Requests.

Western Region Branch (RN73)

• Responsible for INMARSAT and EMSS Provisioning.
• Customer incident management: Services & Agencies
• Issues timely, accurate provisioning documents.
• Serves as the day-to-day interface and customer advocate with other DISA elements, commercial vendors, and others on issues and concerns relative to customer communications requirements.
• Responds to inquiries via telephone, e-mail, written correspondence, or personal contacts.
• Helps customers develop/submit Telecommunications Service Requests.

Transition & Implementations Management Branch (RN74)

• Transitions voice/data/video circuits and services from existing commercial contracts and technologies to DISN common-user services or new commercial contracts in accordance with OSD policy and DISN process.
• Coordinates and implements service to the appropriate service networks, transport networks, or commercial leased long-haul communications networks world-wide.
• Provides strategic support and partnership on transition/project management, facilitating full and open communications and satisfaction in the sustainment/provisioning of the customers telecommunications requirements.