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Standards Executive on the Move – Bert Coursey’s Return to NIST After Seven-Year Tenure with Department of Homeland Security

Bert Coursey
Bert Coursey

Release Date: October 2011

Dr. Bert Coursey returns to the National Institute of Standards and Technology (NIST) as Program Manager of National and Homeland Security Programs in NIST’s Special Programs Office after a seven year special appointment to the Department of Homeland Security (DHS). “Now that I’m back at NIST,” said Coursey, “My primary goal is to establish global acceptance of international standards for infrastructure protection and emergency response equipment.  The U.S. clearly leads the way in standards and conformity assessment for these areas.  International acceptance improves our global competitiveness and assures the effectiveness of the equipment deployed by our allies in foreign ports and airports.”

At DHS, Coursey served as Director of the Office of Standards, Science & Technology (S&T) Directorate, responsible for creating and shaping the DHS standards program.   In his role as Standards Executive for DHS, Coursey advised the newly formed S&T on how to work with the private sector in creating voluntary consensus standards appropriate for use by first responders at local, state and federal agencies.

Coursey and his team faced several significant organizational challenges.  Initially they had to meld together 22 strong agency cultures to create a unified standards and conformity assessment program.  “Standards development is not for those seeking instant gratification,” Coursey concluded, “but our thorough, coordinated process knitted the program together.”   To strengthen cohesion and speed up the process, Coursey’s team developed a framework to recognize, prioritize and address standards needs.  Additionally, his Office devised a way to organize DHS technical experts entrusted with developing consensus based standards.  To complete the successful standards program, Coursey put into place a consistent certification scheme to address conformity assessment issues.

Coursey’s first program priority was to develop appropriate equipment standards.  Responsible for providing $3 billion a year in grants for equipment purchases, DHS could not point state and local agencies to standards advising what they should buy at the local level.  Under Coursey’s guidance, S&T organized the first suite of voluntary consensus standards addressing basic equipment needs for emergency responders such as respirators and safety suits.  S&T next organized a set of standards addressing infrastructure safety needs such as radiation detectors and chemical/biological and explosive detectors.  “In the standards setting process, we were bringing together the major stakeholders from the homeland security community – intelligence agencies who understood threats, researchers who understood emerging technologies, first responders using the equipment, manufacturers designing and manufacturing the equipment and standards developing organizations.  Strong leadership was necessary to drive the process on tight deadlines,” recalled Coursey.

S&T additionally developed conformity assessment processes to help certify equipment.  S&T identified appropriate test methods.  Once the test methods were accepted, S&T developed guidelines for agreement on which set of methods would be used to increase buyer’s confidence in selecting equipment.  To complete its effective standards strategy, S&T is establishing a certification process to identify certifiers capable of assessing whether equipment meets specified standards.  The certification process will define exactly what is meant when equipment achieves this certification.  “DHS, at this point, has developed a strong internal standards coordination office and is well situated to address these and other future challenges,” said Coursey.  “I feel confident that we will continue to see a high level of achievement from DHS in addressing first responder and infrastructure security needs moving forward.”

Standards Success Stories

haiti_reuters_eduardo_munoz haiti_boston_globe haiti_thony_belizaire_afp

Standard Saves Lives in Earthquake Crisis

When disaster strikes, effective communications and knowledge of available resources are critical in delivering aid and assistance.  An earthquake of magnitude 7.0 devastated Haiti’s capital and surrounding areas on January 12, 2010, injuring as many as 300,0000 within a matter of minutes.  Vital infrastructure was heavily damaged including hospitals, transportation and communications systems.

The Haitian government requested international assistance and the U.S. swiftly responded to the growing crisis. The Department of Homeland Security’s (DHS) Command, Control and Interoperability Division was ready with an array of interoperable data standards and knowledge of who to contact within the business community to rapidly develop a solution.  As a member of the Haitian Relief Working Group (HRWG), DHS was positioned to work in concert with other federal and international agencies.

A logistical nightmare quickly unfolded as casualties mounted and tons of medical and other relief supplies poured into Haiti.  Relief workers needed a system to bring supplies and patients to the appropriate health care facility for medical treatment.  Field hospitals and established medical centers could easily be overwhelmed with casualties or lack supplies, and precious hours could be lost moving a patient from location to location in search of treatment.

Within five working days, the HRWG and technology vendors crafted a solution using the Emergency Data Exchange Language (EDXL) Hospital Availability Exchange (HAVE) standard.  The HRWG united Google’s mapping and mobile technologies, Sahana’s disaster management data collection repository, Shoreland’s data set and EvoTec’s data messaging and EDKL expertise to develop a fully operational solution.  Emergency workers instantly could access real-time information of hospital status, capacity, and resource availability/usage information among medical and health organizations and emergency information systems. Dispatchers found medical relief for injured Haitians based on accurate logistical information accessible via mobile devices such as cell phones and laptops.

The EDXL-HAVE in Haiti played a significant role in saving lives by improving the speed and quality of coordinated response activities. DHS’ Disaster Management E-Gov Initiative sponsored the development of the EDXL suite of standards to share information across a wide range of applications, different domains and multiple systems. The Organization for Advancement of Structure Information Standards (OASIS) approved the EDXL-HAVE standards on November 1, 2008, and it quickly received acceptance as a standard by the National Incident Management System in January 2009.

Read DHS' full article here.