FAQs for Current Contract Holders
FREQUENTLY ASKED QUESTIONS
For
CURRENT CONTRACT HOLDERS
- What are the Digital Certificate (Cert) Requirements?
- What do I need to know to exercise my Option to Renew my GSA Contract?
- Where can I find Modification Instructions?
- How do I find my assigned GSA Contracting Officer?
- If my contact information is not correct on eLibrary, how do I update it?
- What information do I include in the catalog that posts on GSA Advantage!® and eLibrary Contract Terms and Conditions?
- How do I post contract award information?
- How do I change on-line contract information in the GSA Advantage!® “catalog” and the eLibrary “contract terms and conditions”?
1. What are my Digital Certificate (cert) Requirements?
Answer: Since the latest refresh February 2011, it is now mandatory that all changes to your existing contract must be submitted through the Eoffer.gsa.gov web page and you must have a digital certificate. Currently you are authorized two free digital certificates. GSA has authorized a limited supply of free digital certificates. When the supply has been exhausted, the cost will be around $119 per. Digital certificates are good for two years. For more information, please visit eOffer/eMod.
Be advised that currently, digital certificates do not cross over on any other agency and are only good to modify your current GSA Schedule contract.
2. What do I need to know to exercise my Option to renew my GSA Contract?
Answer: Approximately four to six months prior to your contract expiration, if you have had qualifying sales ($25K/year), you will receive instructions on how to exercise your option to renew your GSA contract for an additional five year period. If you do not receive these instructions, call (800) 241-7246.
3. Where can I find Modification Instructions?
Answer: For modification instructions, please see the following Schedule pages:
- MOBIS - Schedule 874
- LOGWORLD - Schedule 874 V
- Language - Schedule 738 II
- Consolidated - Schedule 00CORP
- Environmental - Schedule 899
- Engineering - Schedule 871
On the left side menu of each page, there is a section called "Modification Instructions."
4. How do I find my assigned GSA Contracting Officer?
Answer: Go to the eLibrary, search by contract number or by company name to get to the eLibrary webpage with your contract information. The assigned GSA Contracting Officer will be listed on the upper right corner of the webpage.
5. If my contact informtaion is not correct on eLibrary, how do I update it?
Answer: GSA eLibrary displays the current information GSA has recorded for your company. Changes in eLibrary need to be coordinated both in Central Contractor Registration (CCR) and other GSA data bases. A modification must be submitted for all contractual changes. “How to change your company information” through the Schedule Input Program can be found in the instructions at:
6. What information do I include in the catalog posts on GSA Advantage!® and eLibrary contract terms and conditions?
Answer: The Management Services Center created Schedule Input Program (SIP) instructions especially for service contractors. There is a section for text file content that describes information to include in your SIP Text file document. The SIP text file, once loaded and approved, turns into the “catalog” file on GSA Advantage!® and becomes the “Contract Terms and Conditions” on eLibrary. For SIP instructions, please visit the below web page:
Schedule Input Program (SIP) Instructions
7. How do I post contract award information?
Answer: First, you need to register your contract on the Vendor Support Center to create a password that will recognize the person entering contract data in the program. Then follow Schedule Input Program (SIP) Instructions to upload contract information.
8. How do I change the online contract information in the GSA Advantage!® catalog and eLibrary contract terms and conditions?
Answer: First, you will need to follow modification instructions available on each schedule website to initiate a request to modify a contract.
- MOBIS - Modification Instructions
- LOGWORLD - Modification Instructions
- Language - Modification Instructions
- Consolidated - Modification Instructions
- Environmental - Modification Instructions
- Engineering - Modification Instructions
After receiving an approved Request for Modification to change/update any contract information, you will need to update the SIP Text File and upload through SIP. Approved information uploaded through SIP replaces online contract information in both GSA Advantage!® catalog and eLibrary contract terms and conditions.
