AES Broadcast  09/03/2009          Broadcast  #  2009039

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Customer Service Survey Invitation

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Dear Valued Automated Export System (AES) Participant:

Would you like to have a direct impact concerning the AES customer 
support tools and services?  Well now here is your chance.  We invite 
you to voice your opinion  regarding the AES support tools and 
services.  If you are not actively involved in filing with the AES, 
please forward this message to appropriate person(s).

We recognize that all AES filers have experienced many recent changes 
including mandatory electronic filing and increased security features 
for AESDirect.  By completing this survey, you will help us understand 
how to better assist you both now and in the future.  Your feedback is 
key in helping us unlock true innovation in export automation.  All 
survey information is voluntary and we will ensure your confidentiality 
under the provisions of title 13 U.S.C. Section 9.
   
We appreciate your time and value your feedback.  Please click on the 
link below to begin the survey.
       

https://questionweb.com/29956/
       

Kind Regards,

Wendy Peebles
Chief, Automated Export System Branch
Foreign Trade Division
U.S. Census Bureau
       

For further information or questions, contact the U.S. Census Bureau's 
         AES Branch at 1-800-549-0595, menu option 1 or at askaes@census.gov
         or online at www.census.gov/trade.