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Link for this page:  http://www.militaryhomefront.dod.mil/l/transitionassistance/faqs
 
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Frequently Asked Questions

The following are Frequently Asked Questions about Transition programs and services. Please click on the question and the answer will appear. Click again to hide the answer.

 

What transition services are required by law?

Federal laws require all separating and retiring service members to have access to permanent transition assistance services. Congress has mandated that service members obtain individual preseparation counseling (including development of an Individual Transition Plan) not later than ninety days prior to discharge and attend the Transition Assistance Program (TAP) workshop.

What can leadership do to assist their service members with transition?

Leadership should provide information and support for separating service members as well as time to attend workshops and obtain counseling. As they prepare for transition, service members need an average of forty hours, spread over a several month period of time, to take advantage of services.

Who is eligible for transition services?

Transition services are available to all service members (and their family members) who are retiring or separating from active duty military service. Eligibility is not affected by length or character of service.

Are TAP services available for Guard and Reserve?

Yes. The Department of Defense (DoD) has developed a Transitional Assistance Program for mobilized Guard and Reserve. The components of TAP for Guard and Reserve consist of the following components: DoD Pre-separation Counseling; Department of Labor Uniformed Services Employment and Reemployment Rights Act (USERRA) Briefing; Veterans Affairs (VA) Benefits Briefing; and the VA Disabled Transition Assistance Program Briefing.

What transition programs and services are provided?

The Transition Assistance Program  provides a variety of transition services for service members and their spouses, including, computerized job banks, resume writing assistance, and help with the employment interviewing process. All transition services are made available to military spouses and family members, without restriction.

What is TurboTAP?

TurboTAP is the Department of Defense's (DoD) official website providing information for service members transitioning from military service, supplementing the transition support services offered by transition assistance service providers working directly with clients.

TurboTAP was developed through a collaborative partnership among DoD, the Department of Labor, the Department of Veterans Affairs (VA), the Department of Education, the Small Business Administration, the National Veterans Business Development Corporation, and the National Guard Bureau. These organizations have integrated their best online tools, information, and support services for the benefit of transitioning Service members returning to their homes, communities, and local employers.

TurboTAP is available for life. Service members are encouraged to establish a TurboTAP account, which gives them access to the online TurboTAP Individual Transition Planning Tool and provides them with email alerts when benefits and support services change. Main TurboTAP features include:

  • a multimedia tutorial explaining how to use TurboTAP
  • downloadable Preseparation and Transition Guides, helpful checklists, and access to in-person assistance
  • an Employment Hub with links to job boards, a résumé tool, and job search assistance
  • a VA Benefits Hub with a full range of benefits information, including a focus on health issues
  • a TurboTAP Account for transition planning and benefit alerts

What is MilitaryOneSource?

Military OneSource provides information and resources to help balance work and family life. Consultants are available twenty-four hours a day, seven days a week by phone, online, or via email. Available transition materials include checklists, articles, and tips on the following topics:

  • Your Transition Plan
  • Separating from the Military
  • Transition Services

To contact Military OneSource by phone, twenty-four hours a day, seven days a week, call Stateside at 1-800-342-9647. The Military OneSource website lists specific dialing information for other countries.

Who provides transition assistance programs and services?

The Transition Assistance Program is a partnership among the Department of Defense (DoD), Department of Veterans Affairs (VA), and the Department of Labor Veterans Employment and Training Service (DOL VETS). Each branch of the military provides transition assistance to their service members.

Where else might service members obtain transition-related services and what might those services be?

The following organizations and related resources are often available in the local community:

  • Local One-Stop Career Centers can provide further assistance in developing job search skills; locating employment opportunities; and identifying unemployment benefits and education and training options, including financial aid and other public assistance programs.
  • Local Veterans' Administration Offices can provide information on benefits covered in the Veterans Administration Benefits Briefing
  • Local County Department of Social Services can often provide information on public assistance programs

Local Private Welfare to Work Agencies also provide information on assistance programs available through these agencies

When can transition services be accessed?

Transition services may be accessed when a service members is within twelve months of separation or within twenty-four months of retirement. On a space-available basis, separated service members can attend workshops up to 180 days after their date of separation.

Why is it advantageous for a command to give members time off to attend transition programs?

The transition assistance program supports command and the military mission in the following ways:

  • assists recruiting efforts by producing successful alumni who recommend and support military service
  • decreases unemployment compensation paid by the military (every separating service member who meets the eligibility criteria is entitled by law to up to twenty-six weeks of unemployment compensation)
  • increases retention (Research supports that early participation in TAP workshops increases the probability of retention. After receiving realistic and accurate information on job searches, veteran's benefits, etc., a percentage of service members opt to remain on active duty.)
What is a transition counselor?

A transition counselor is responsible for conducting transition programs. Individual services use different titles (listed below) to indicate this function.

  • Army - Army Career and Alumni Program (ACAP) Transition Counselor
  • Air Force - Transition Assistance Staff or Career Consultant
  • Navy - Command Career Counselor
  • Marine Corps - Career Resource Management Center Specialist
Where can transition programs and services be obtained?
Transition Assistance services are provided on major military installations by Transition Assistance Offices. On Air Force, Navy, and Marine Corps installations, the Transition Assistance Office is typically located at the Family Support/Service Center. On Army installations, services are provided at Army Career and Alumni Program (ACAP) Centers.
My unit is not located near an installation with transition assistance services. Where can transitioning service members get information or programs?

If there are no transition services available locally, there are other options including the Internet. The family support website for each service branch has information and links related to transition. Military OneSource, an information and referral service provided at no cost to military members and their families, also has transition information including articles, resources, and web links.

To contact Military OneSource by phone, twenty-four hours a day, seven days a week, call Stateside at 1-800-342-9647. The Military OneSource website lists specific dialing information for other countries.