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Family Centers
Link for this page:  http://www.militaryhomefront.dod.mil/l/familycenters/additionalinformation
 
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Additional Information

Visiting the installation Family Center is the best way to learn more about what services are offered there.  Service members and their families are always welcome at the Family Center and are encouraged to stop by often. Family Center staff will direct service members and their family to the resources they need. Family Centers will never turn service members or their families away.  Use MilitaryINSTALLATIONS to search for a specific Family Center by installation.

Services for Geographically Dispersed Service Members

To support National Guard and Reserve service members and their families, the Defense Department has developed a few key programs:

  • Military OneSource – Consultants are available twenty-four hours a day, seven days a week by phone, online, or via email offering personalized support to any service or family member. Call Military OneSource at 1-800-342-9647.
  • Military and Family Life Counseling (MFLC) Program, On-Demand Support  The MFLC program provides non-medical counseling support and psycho-educational presentations on a variety of topics for National Guard and Reserve Components and their families. MFLCs providing on-demand support assist with deployment and reintegration events, family days, and drill weekends. Financial counselors are deployed in tandem with MFLCs to address a range of issues from basic budgeting and money management to savings and investments. The On-Demand program is available at no cost and provides an anonymous and confidential service to troops and families.  On-Demand Request Form

Geographically dispersed service members can contact any Family Center for information and resources.  Family Center staff will direct service members and their family to the resources they need. Family Centers will never turn service members or their families away.  Use MilitaryINSTALLATIONS to search for a specific Family Center by installation.

Installation Services

To learn more about some of the programs offered in Family Centers, click on the links below:

Information and Referral

Information and Referral services link individuals with the information or service that meets an identified need.  Such services include:

  • Familiarizing Service members and their families with the range of services available through the Family Center.
  • Making referrals to Department of Defense-operated and community-based resources.
  • Working closely with service members and their families to identify their needs and locate services not readily available through the Family Center.
  • Advocating for service member and family access to needed services.
Life Skills Education

Family Centers provide education and enrichment services that focus on helping families build and maintain healthy relationships, strengthen interpersonal competencies and problem-solving skills, and master respective roles, tasks, and responsibilities throughout the family life cycle.  Find more information in MilitaryHOMEFRONT's Education for Service members and Education for Family Members sections.

Family Education and Employment Assistance

Family Centers provide services that strengthen the education and career opportunities of military spouses including:

  • Career exploration opportunities to help military spouses understand their skills, interests, and goals, and discover available opportunities that are aligned with these personal characteristics.
  • Education and training to help military spouses identify academic, licensing, or credentialing requirements that can help them reach career goals and access sources of financial assistance for such requirements.
  • Employment readiness assistance to optimize self-marketing skills such as resume writing and interview techniques.
  • Employment connections that promote the hiring of military spouses through the Military Spouse Employment Partnership and other partnerships, online career networks, job fairs, and Federal appointment authorities, as appropriate.

Find more information in MilitaryHOMEFRONT's Spouse Employment section.

Deployment Assistance

Family Centers offer services and support to service members and their families before, during, and after deployment to promote positive adjustment to deployment and family separation. Find more information in MilitaryHOMEFRONT's Deployment section.

Relocation Assistance

The Relocation Assistance Program is the main relocation resource on the installation.  The program provides a number of moving-related services, such as lending closets, pre- and post-move workshops, assistance in finding affordable housing, and newcomer orientations. Contact information for all Relocation Assistance programs is available through MilitaryINSTALLATIONS.  Find more information on this program in MilitaryHOMEFRONT's Relocation section.

Personal Financial Management Services

Family Centers offer proactive life cycle financial management services that provide Service members and their families with the tools and information they need to develop individual strategies to achieve financial goals and address financial challenges. Find more information in MilitaryHOMEFRONT's Personal Financial Management section.

Transition Assistance Program

Federal law requires all separating and retiring service members and their families to have access to transition assistance services to help them to smoothly transition from military to civilian life. The Transition Assistance Program provides a variety of transition services including counseling, information on education options, computerized job banks, resume writing assistance, and help with the employment interviewing process. All transition services are made available to military spouses and family members, without restriction.

On Air Force, Navy, and Marine Corps installations, transition services are typically provided through the Family Support/Service Center. On Army installations, services are provided at Army Career and Alumni Program Centers.

If there are no transition services available locally, Military OneSource provides access to a variety of services and resources. The family support website for each Service branch also has information and links related to transition.

Learn more in MilitaryHOMEFRONT's Transition Assistance section.

Volunteer Coordination

Each installation has their own system for finding and applying for volunteer positions.  For more information on how to get involved in volunteer work, stop by the installation Family Center:

  • For Army, the Army Community Service Center
  • For Marine Corps, the Marine Corps Community Services
  • For Navy, the Fleet and Family Support Center
  • For Air Force, the Airman & Family Readiness Center

Use MilitaryINSTALLATIONS to find the closest installation family center.

Non-Medical Individual and Family Counseling

The Family Center provides non-medical counseling services directly or through referral.  These services are short-term and solution focused, and address topics related to personal growth, development, and positive functioning.

Exceptional Family Member Services

Family Centers provide support services to assist family members with special needs in accessing services as part of the overall Exceptional Family Member Program (EFMP).  Family support services shall include, but are not limited to:

  • Assistance to military families with family members with special needs regardless of the sponsor’s enrollment status.
  • Non-clinical case management, including the development and maintenance of an individualized services plan that identifies the family’s current needs and the services they require.
  • Information about and referral to appropriate local military and community resources.
  • Providing information to leadership in identifying and addressing the needs of military families with special needs.
  • Education and provision of assistance to service members and their families about the EFMP enrollment and assignment coordination process, resources, and other topics as deemed appropriate.

Find more information in MilitaryHOMEFRONT's EFMP section.

Emergency Family Assistance

Emergency Family Assistance promotes short- and long-term recovery and the return to a stable environment and mission ready status for Department of Defense personnel and their families following an all-hazards incident.  The Emergency Family Assistance Center is responsible for coordination of family assistance services from governmental and non-governmental entities and continuous, authoritative, and factual family assistance information.

 

Family Advocacy Program

The Family Advocacy Program (FAP) is a command support program, located in the Family Center, that addresses the prevention, identification, reporting, evaluation, and treatment of family violence.  The focus of FAP is to promote healthy family life, prevent family distress, and respond in cases of suspected or reported family violence.

Family Centers offer counseling, educational programs, and referrals for marital/couples issues, anger management, stress management, parenting, mental health, and substance abuse. These programs and services may help prevent domestic and child abuse as well as decrease the risk for further abuse in a relationship.

The MilitaryHOMEFRONT Domestic Abuse section provides information about identifying domestic abuse, reporting domestic abuse, and finding assistance through the military and civilian communities.

The MilitaryHOMEFRONT Child Abuse section provides information about identifying suspected child abuse, reporting child abuse, and finding assistance through the military and civilian communities.

Sexual Assault Prevention and Response

Sexual assault can happen to anyone at any time.  It can be overwhelming and devastating for victims and their families, but there are many resources available to help provide victims with accurate information, prompt medical care, counseling, and assistance with the military justice system.  The Department of Defense has developed a comprehensive Sexual Assault Prevention and Response (SAPR) Program which is now available through each of the Service branches, providing support and services to both victims and their families members.

Each Service branch has its own SAPR Office which oversees and coordinates the SAPR activities within that Service.  At the installation level, Sexual Assault Response Coordinators or victim advocates are available to work with victims and help them consider their options and learn more about their rights.

Find more information in MilitaryHOMEFRONT's Sexual Assault Prevention and Response section.

New Parent Support Program

The New Parent Support Program (NPSP) was developed to help military families with young children to adapt to parenthood and to thrive as healthy families no matter where their service may take them.

Each Service has its own NPSP. On Air Force installations, The NPSP can be found in the Air Force Family Advocacy Program.  Army programs can be found within Army Community Service. The program is offered through the Marine Corps Community Services. The NPSP on Navy bases is within Fleet and Family Support Centers. Military medical providers can provide information on the program and some programs are co-located within medical facilities. Since the NPSP is part of the Family Advocacy Program (FAP), it is often co-located with FAP.

Find more information in MilitaryHOMEFRONT's New Parent Support Program section.