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Security enhancement to EFT account maintenance and payment processing
Beginning December 19, 2010, the USPTO is implementing multi-factor authentication for EFT payments and EFT account maintenance. Whenever a customer makes a payment using their EFT account or attempts to view or modify their EFT account information, an e-mail will be sent to the address associated with the account. In order to authenticate your identity, click on the link found in this e-mail within the specified time frame and follow the instructions to complete the transaction. Please ensure your e-mail service is set up to accept e-mails from 'RAMSupport@uspto.gov' and 'donotreply@uspto.gov' to receive EFT authentication e-mails from the USPTO. (Note: Deposit account and credit card payment methods are not affected.)
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