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STEPP Help/FAQs 
Most Common Solutions
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FAQs by Course
DoD Information Assurance Awareness
What do I do if I completed and passed the DoD Information Assurance Awareness course but my pass status isn't reflected in STEPP?
If you have a completion of training certificate, please fax it to the Registrar's Office at 410-865-2719. Once we receive the certificate, we will override the system to accept the certificate.
You must print the certificate for the DoD Information Assurance Awareness course after you take it. We have no way of going back and printing the certificate or getting a copy of it. If you do not have a copy of your certificate, you will have to use a copy of your transcript as proof of completion.