Employer Reporting Service Center
Social Security's toll-free line to help employers with wage reporting questions or problems.Phone: 1-800-772-6270 (TTY 1-800-325-0778) Monday through Friday, 7 a.m. to 7 p.m., Eastern Time
E-mail: employerinfo@ssa.gov
Employer Service Liaison Officers and Staff
Contact an expert in one of the Social Security's Regional Offices who can provide technical wage reporting information and expertise.Electronic W-2/W-2c Reporting Using the Business Services Online Website
For questions about using Social Security's Business Services Online website for filing FormsW-2 electronically.
Phone: 1-888-772-2970 (TTY 1-800-325-0778) Monday through Friday, 7 a.m. to 7 p.m., Eastern Time
Fax: 1-410-597-0237
E-mail: bso.support@ssa.gov
General Instructions for Forms W-2/W-3
Employers or submitters with specific questions about the General Instructions for Forms W-2/W-3 should call the Internal Revenue Service Martinsburg Computing Center at 1-800-829-4059 (TTY 1-800-829-4059)Local Office Search
Type in your postal ZIP code and we will tell you how to contact a local office.Regional Wage Reporting Websites
Social Security Regional Offices around the country have special web pages with local wage reporting resources:• Atlanta | • Kansas City |
• Boston | • New York |
• Chicago | • Philadelphia |
• Dallas | • San Francisco | • Denver | • Seattle |
Business Services Online (BSO)
Hours of Operation
Monday - Friday: 5 AM - 1 AM ET
Saturday: 5 AM - 11 PM ET
Sunday: 8 AM - 11:30 PM ET
Saturday: 5 AM - 11 PM ET
Sunday: 8 AM - 11:30 PM ET
About W-2 Filing
- Electronic W-2/W-2c Filing Handbook
- Vendor List
- Helpful Government Resources
- FIRE (1099) Filing Information Returns Electronically
- Employer W-2 Filing