U.S. Office of Personnel Management - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

Checking on the Status of a Life Insurance Claim

If it has been at least 30 days from the date you submitted your claim form, you may call

1-800-633-4542

(between the hours of 8:30 am - 4:00 pm
Eastern Standard Time, Monday - Friday)

and talk to a customer service representative of the Office of Federal Employees' Group Life Insurance. That is the office that pays the life insurance claims. Overseas beneficiaries should call 212-578-2975.

Be sure you have the following information ready when you make the call:

1. the name of the insured employee/retiree/compensationer
2. the insured's social security number
3. the name of the deceased (if different), and
4. the date of death of the deceased.

FAX Number: 315-792-6603 or 315-792-6802

Mailing address:

The address to use for overnight mail deliveries only (such as FedEx) is