|
29 C.F.R. § 1614.704(a) - (c) |
Comparative Data |
|||||
|
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|
|
Number of Complaints Filed in FY* |
128 |
133 |
118 |
106 |
94 |
101 |
|
Number of Complainants |
126 |
132 |
117 |
102 |
94 |
97 |
|
Repeat Filers |
2 |
1 |
1 |
4 |
0 |
4 |
* case #DOS-F-047-11 assigned in error.
Return to Complaint Activity Table
|
29 C.F.R. § 1614.704(d) |
Comparative Data |
|||||
|
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|
|
Race |
42 |
35 |
40 |
40 |
38 |
46 |
|
Color |
6 |
15 |
13 |
16 |
17 |
12 |
|
Religion |
5 |
11 |
7 |
5 |
2 |
5 |
|
Reprisal |
37 |
56 |
46 |
42 |
28 |
48 |
|
Sex |
28 |
47 |
49 |
48 |
31 |
45 |
|
National Origin |
30 |
16 |
23 |
17 |
17 |
12 |
|
Equal Pay Act |
0 |
0 |
0 |
0 |
0 |
0 |
|
Age |
35 |
43 |
30 |
23 |
34 |
30 |
|
Disability |
26 |
35 |
29 |
18 |
24 |
19 |
|
Non-EEO |
4 |
0 |
0 |
0 |
0 |
0 |
*Note: Complaints can be filed alleging multiple bases. The sum of the bases may not equal total complaints filed.
Return to Complaints by Basis Table.
|
29 C.F.R. § 1614.704(e) |
Comparative Data |
|||||
|
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|
|
Appointment/Hire |
10 |
11 |
4 |
10 |
8 |
6 |
|
Assignment of Duties |
9 |
28 |
24 |
10 |
15 |
8 |
|
Awards |
1 |
2 |
5 |
3 |
4 |
0 |
|
Conversion to Full-time |
0 |
0 |
0 |
0 |
0 |
0 |
|
Disciplinary Action |
14 |
19 |
12 |
0 |
3 |
6 |
|
1. Demotion |
1 |
1 |
2 |
0 |
0 |
0 |
|
2. Reprimand |
8 |
14 |
3 |
0 |
1 |
0 |
|
3. Suspension |
1 |
1 |
1 |
0 |
1 |
1 |
|
4. Removal |
1 |
0 |
3 |
0 |
0 |
0 |
|
5. Other - Letter of Warning/Counseling |
3 |
3 |
3 |
0 |
1 |
5 |
|
Duty Hours |
1 |
2 |
3 |
0 |
2 |
1 |
|
Evaluation/Appraisal |
14 |
16 |
19 |
13 |
14 |
7 |
|
Examination/Test |
0 |
0 |
0 |
0 |
0 |
1 |
|
Harassment |
51 |
65 |
66 |
52 |
38 |
71 |
|
1. Non-sexual (Hostile Work Environment) |
47 |
56 |
55 |
49 |
35 |
67 |
|
2. Sexual |
4 |
9 |
11 |
3 |
3 |
4 |
|
Medical Examination |
1 |
0 |
2 |
0 |
2 |
0 |
|
Pay (including overtime) |
2 |
1 |
2 |
1 |
1 |
0 |
|
Promotion/Non-Selection |
21 |
30 |
30 |
22 |
27 |
20 |
|
Reassignment |
4 |
4 |
0 |
3 |
1 |
3 |
|
1. Denied |
2 |
4 |
0 |
1 |
0 |
1 |
|
2. Directed |
2 |
0 |
0 |
2 |
1 |
2 |
|
Reasonable Accommodation |
9 |
18 |
12 |
3 |
5 |
6 |
|
Reinstatement |
0 |
0 |
0 |
0 |
0 |
0 |
|
Retirement |
1 |
1 |
0 |
0 |
1 |
0 |
|
Termination |
15 |
13 |
6 |
5 |
8 |
4 |
|
Terms/Condition of Employment |
2 |
25 |
4 |
5 |
12 |
4 |
|
Time and Attendance |
3 |
12 |
4 |
5 |
6 |
12 |
|
Training |
10 |
9 |
4 |
4 |
4 |
7 |
|
Other |
12 |
7 |
7 |
0 |
4 |
8 |
*Note: Complaints can be filed alleging multiple issues. The sum of the issues may not equal total complaints filed.
Return to Complaints by Issue Table
|
29 C.F.R. § 1614.704(f) |
|||
|
Processing Time "...post the average length of time it takes to complete each step of the process for every complaint that is pending during any time of the then fiscal year..." |
FY 2011 - End of 4th Quarter |
||
|
Number |
Average Days |
||
|
All complaints in Investgative Stage |
1614.704(f)(1) |
100 |
259 |
|
All complaints in Final Agency Action Stage |
1614.704(f)(1) |
68 |
310 |
|
All complaints in which Hearing was not requested |
1614.704(f)(2) |
44 |
397 |
|
1. Time in Investigative Stage |
1614.704(f)(2) |
44 |
252 |
|
2. Time in Final Agency Action Stage |
1614.704(f)(2) |
44 |
145 |
|
All complaints in which a Hearing was requested |
1614.704(f)(3) |
24 |
911 |
|
1. Time in Investigative Stage |
1614.704(f)(3) |
24 |
300 |
|
2. Time in Final Agency Action Stage (cases at EEOC for hearing) |
1614.704(f)(3) |
24 |
611 |
|
29 C.F.R. § 1614.704 (g) |
Comparative Data |
|||||
|
Complaints Dismissed by Agency |
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|
Total Complaints Dismissed by Agency |
24 |
33 |
33 |
19 |
10 |
19 |
|
Average days pending prior to dismissal |
52 |
56 |
67 |
54 |
96 |
39 |
|
Complaints Withdrawn by Complainants |
||||||
|
Total Complaints Withdrawn by Complainants |
5 |
16 |
13 |
4 |
3 |
1 |
|
29 C.F.R. § 1614.704(h) |
Comparative Data |
||||||||||||
|
Total Final Agency Actions |
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|||||||
|
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Total Number Findings |
1 |
|
0 |
|
2 |
|
0 |
|
1 |
|
0 |
|
|
|
Without Hearing |
0 |
|
0 |
|
0 |
|
0 |
|
1 |
|
0 |
|
|
|
Color |
1 |
|
0 |
|
2 |
|
0 |
|
0 |
|
0 |
|
|
|
29 C.F.R. § 1614.704(i) |
Comparative Data |
||||||||||||
|
FY 2011 End of |
2010 |
2009 |
2008 |
2007 |
2006 |
||||||||
|
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Total Number Findings |
1 |
|
0 |
|
2 |
|
0 |
|
1 |
|
0 |
|
|
|
Race |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Color |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Religion |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reprisal |
1 |
100 |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Sex |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
National Origin |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Equal Pay Act |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Age |
0 |
|
0 |
|
0 |
|
0 |
|
1 |
100 |
0 |
|
|
|
Disability |
0 |
|
0 |
|
2 |
|
0 |
|
0 |
|
0 |
|
|
|
Non-EEO |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
Note: Complaints can be filed alleging multiple bases. The sum of the bases may not equal total complaints and findings.
Return to Findings of Discrimination Rendered by Basis Table
|
29 C.F.R. § 1614.704(i) |
Comparative Data |
||||||||||||
|
FY 2011 End of |
2010 |
2009 |
2008 |
2007 |
2006 |
||||||||
|
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Findings After Hearing |
1 |
|
0 |
|
2 |
|
0 |
|
0 |
|
0 |
|
|
|
Race |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Color |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Religion |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reprisal |
1 |
100 |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Sex |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
National Origin |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Equal Pay Act |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Age |
0 |
|
0 |
|
0 |
|
0 |
|
1 |
100 |
0 |
|
|
|
Disability |
0 |
|
0 |
|
2 |
|
0 |
|
0 |
|
0 |
|
|
|
Non-EEO |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
Note: Complaints can be filed alleging multiple bases. The sum of the bases may not equal total complaints and findings.
Return to Findings of Discrimination Rendered by Basis Table
|
29 C.F.R. § 1614.704(i) |
Comparative Data |
||||||||||||
|
FY 2011 End of |
2010 |
2009 |
2008 |
2007 |
2006 |
||||||||
|
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Findings Without Hearing |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Race |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Color |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Religion |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reprisal |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Sex |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
National Origin |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Equal Pay Act |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Age |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Disability |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Non-EEO |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
Note: Complaints can be filed alleging multiple bases. The sum of the bases may not equal total complaints and findings.
Return to Findings of Discrimination Rendered by Basis Table
|
29 C.F.R. § 1614.704(j) |
Comparative Data |
||||||||||||
|
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
||||||||
|
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Total Number Findings |
1 |
|
0 |
|
2 |
|
0 |
|
1 |
|
0 |
|
|
|
Appointment/Hire |
0 |
|
0 |
|
2 |
100 |
0 |
1 |
100 |
|
|
||
|
Assignment of Duties |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Awards |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Conversion to Full-time |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Disciplinary Action |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Demotion |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Reprimand |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
3. Suspension |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
4. Removal |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
5. Other - Letter of Warning/Counseling |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Duty Hours |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Evaluation/Appraisal |
1 |
100 |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Examination/Test |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Harassment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Non-Sexual |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Sexual |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Medical Examination |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Pay (including overtime) |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Promotion/Non-Selection |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
||
|
Reassignment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Denied |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Directed |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reasonable Accommodation |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reinstatement |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Termination |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Terms/Conditions of Employment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Time and Attendance |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
0 |
0 |
|
|
|
Training |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Other - user defined |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
Return to Complaints Pending from Previous Fiscal Years by Status
|
29 C.F.R. § 1614.704(j) |
Comparative Data |
||||||||||||
|
Findings of Discrimination Rendered by Issue * |
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|||||||
|
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Findings After Hearing |
1 |
|
0 |
|
2 |
|
0 |
|
1 |
|
0 |
|
|
|
Appointment/Hire |
0 |
|
0 |
|
2 |
100 |
0 |
1 |
100 |
|
|
||
|
Assignment of Duties |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Awards |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Conversion to Full-time |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Disciplinary Action |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Demotion |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Reprimand |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
3. Suspension |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
4. Removal |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
5. Other - Letter of Warning/Counseling |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Duty Hours |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Evaluation/Appraisal |
1 |
100 |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Examination/Test |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Harassment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Non-Sexual |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Sexual |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Medical Examination |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Pay (including overtime) |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Promotion/Non-Selection |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
||
|
Reassignment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Denied |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Directed |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reasonable Accommodation |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reinstatement |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Termination |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Terms/Conditions of Employment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Time and Attendance |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
0 |
0 |
|
|
|
Training |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Other - user defined |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
*Return to Complaints Pending from Previous Fiscal Years by Status.
|
29 C.F.R. § 1614.704(j) |
Comparative Data |
||||||||||||
|
Findings of Discrimination Rendered by Issue * |
FY 2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|||||||
|
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
Findings Without Hearing |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Appointment/Hire |
0 |
|
0 |
|
0 |
|
0 |
0 |
|
|
|
||
|
Assignment of Duties |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Awards |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Conversion to Full-time |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Disciplinary Action |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Demotion |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Reprimand |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
3. Suspension |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
4. Removal |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
5. Other - Letter of Warning/Counseling |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Duty Hours |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Evaluation/Appraisal |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Examination/Test |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Harassment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Non-Sexual |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Sexual |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Medical Examination |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Pay (including overtime) |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Promotion/Non-Selection |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
||
|
Reassignment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
1. Denied |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
2. Directed |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reasonable Accommodation |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Reinstatement |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Termination |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Terms/Conditions of Employment |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Time and Attendance |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
0 |
0 |
|
|
|
Training |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
|
Other - user defined |
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
0 |
|
|
*Return to Complaints Pending from Previous Fiscal Years by Status.
|
29 C.F.R. § 1614.704(k) |
Comparative Data |
|||||
|
Complaints Pending from Previous |
2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|
Total Complaints from previous fiscal years |
148 |
135 |
145 |
118 |
93 |
101 |
|
Total Complainants |
145 |
130 |
141 |
117 |
90 |
97 |
|
Number Complaints Pending |
||||||
|
Investigation |
4 |
10 |
3 |
2 |
11 |
40 |
|
Hearing |
68 |
36 |
43 |
54 |
18 |
9 |
|
Final Agency Action |
10 |
11 |
7 |
10 |
8 |
13 |
|
Appeal with EEOC Office of Federal Operations |
12 |
6 |
17 |
9 |
12 |
1 |
|
29 C.F.R. § 1614.704(l) |
Comparative Data |
|||||
|
Complaint Investigations |
2011 |
2010 |
2009 |
2008 |
2007 |
2006 |
|
Pending Complaints Where Investigations Exceed Required Timeframes |
||||||
|
No amendments or authorized extensions |
3 |
15 |
5 |
9 |
21 |
12 |
|
Amendments or authorized extensions |
7 |
10 |
7 |
7 |
18 |
13 |
