Minnesota Health Insurance Consumer Help
Minnesota does not operate a Consumer Assistance Program under the Affordable Care Act. The new consumer protections and benefits of the law still apply to you, however.
The agencies listed below can help you take advantage of some of these new protections and benefits. They can answer your questions about different types of coverage.
If you need health insurance, be sure to check out HealthCare.gov’s Plan Finder. It will help you find and compare health care coverage options in your area.
For questions about insurance you bought for yourself or your family, or about insurance provided by an employer who does business only in Minnesota, contact:
Minnesota Department of Commerce (for fully-insured plans)
85 7th Place East, Suite 500
St. Paul, MN 55101
(651) 296-2488
(800) 657-3602
TTY: (651) 296-2860
http://www.state.mn.us/portal/mn/jsp/home.do?agency=Insurance
Minnesota Department of Health (for state-regulated HMO)
Managed Care Systems Section
P.O. Box 64882
St. Paul, Minnesota 55164-0882
(651) 201-5178
http://www.health.state.mn.us/index.html
If you have a hard time affording health coverage and have questions about Medicaid eligibility or benefits, go to:
Medical Assistance (Medicaid)
Medical Programs Helpdesk: (651) 431-2670 or (800) 657-3739
http://www.dhs.state.mn.us
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
MinnesotaCare (CHIP)
Medical Programs Helpdesk: (651) 431-2670 or (800) 657-3739
http://www.dhs.state.mn.us
For questions, complaints or disputes regarding insurance you get through a “self-insured” employer (usually a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question--or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare-- contact:
Minnesota State Health Insurance Assistance Program/Senior LinkAge Line
Toll Free: (800) 333-2433
Local: 651-431-2500
http://www.mnaging.org/
If you have been denied health insurance by private insurance companies because of a pre-existing condition, you may be eligible for a Pre-Existing Condition Insurance Plan (PCIP). Go to:
PCIP
National Finance Center
Pre-Existing Condition Insurance Plan
P.O. Box 60017
New Orleans, LA 70160-0017
(866) 717-5826
http://www.healthcare.gov/law/provisions/preexisting/states/mn.html
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
http://www1.va.gov/health/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.