How to respond or get help with your form

Census.gov › American Community Survey › About the Survey: About the American Community Survey › How to respond or get help with your form

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Resources for

If you live in or manage group housing such as a dorm, nursing home, barracks, etc., please click here for special instructions.

Do you have questions about the American Community Survey? Have you lost the form? Would you rather complete the form over the phone?

Call toll-free 1-800-354-7271.

Note: For callers with hearing loss, you can reach our toll-free number above using your state or national relay services (a.k.a. TRS) based on your mode of communication preference (TTY, VCO, CapTel, Videophone, etc.).

¿Necesita ayuda? Llame 1-877-833-5625.

Respond by mail

Fill out the form and mail it back in the postage-paid return envelope.
If you have trouble answering a question, call us and we will help you.

Pen or pencil? Use a pen with blue or black ink, or a #2 pencil.

If you have lost the envelope, send your completed questionnaire to:

Director
U.S. Census Bureau
P.O. Box 5240
Jeffersonville, IN 47199-5240

Respond by phone

Call 1-800-354-7271 to answer the American Community Survey over the phone, or for other help.

If you don't mail back your form or if you leave questions blank, we may call you.

We may also call if you have 6 or more people at your address, since the mail-in form only has room for 5.

In-Person Interview

census field representative may visit you

If we don't hear from you by mail or phone, a Census Bureau field representative may visit you in person to help you complete the American Community Survey.

Thank you for your time and effort. It makes a difference!