2010 Customer Service Assessment

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The United States Army Installation Management Command (IMCOM) is conducting a Customer Service Assessment which is utilized to capture and evaluate customer perceptions of IMCOM services. We need your help to tell us:

1) How well are we doing in providing you the programs and services that you use on your installation?
2) How important are the services to you as a member of the installation community?

Your participation in the assessment is a key component in assisting IMCOM to determine the way ahead to improve programs and services. Everyone who is entitled to use installation services is eligible to participate in the assessment.

The Customer Service Assessment will take you less than 15 minutes to complete. If at any point during the survey you need to save your responses and resume at a later time, please press the Save button at the bottom of your screen. You will be provided with a unique URL (link) that you must use to re-access your survey.

We greatly appreciate your time and candid responses. Expressing your views can make a difference on your installation. Your Garrison will provide results after the assessment closes. Any questions regarding the content of the assessment should be directed to your local IMCOM Garrison Plans Analysis and Integration Office (PAIO).

Please click on the NEXT button to begin the assessment.

* This webpage is being hosted on a non .mil or .gov website. The webpage is protected with 128-bit SSL encryption to ensure data security. If you encounter any technical difficulties or have any questions regarding this assessment, please contact myarmyvoice@vovici.com