Customer Care Center
Toll Free: 866-912-6488Commercial: 317-212-0590
DSN: 699-0590
Customer Satisfaction Survey: 317-212-0589
Phones are staffed Monday - Friday, 7:30 am to 4 p.m. Eastern Standard Time
Mailing Address:
DFAS-IN/Debt and Claims
Dept. 3300 ATTN: Customer Care Center
8899 East 56th Street
Indianapolis, IN 46249-3300
Fax: 317-275-0281
Email: oosdebt@dfas.mil
Submit a question via e-mail We will respond to you within 48-72 hours. E-mail is encouraged for overseas customers to avoid regular mail delays.
Waivers and Remissions
Phone: 317-212-8692
DSN: 699-8692
Mailing Address:
DFAS-IN
Dept.3300 (Waivers/Remissions)
8899 East 56th Street
Indianapolis, IN 46249-3300
Fax: 317-212-8654
E-mail: RemissionWaiverIndy@dfas.mil
Claims and Correction of Records
Phone: 317-212-6167
DSN: 699-6167
Phones are staffed Monday - Friday, 8:30 am to 3:30 p.m. Eastern Standard Time
Mailing Address:
DFAS-IN
Dept. 3300 ATTN: COR/Claims
8899 East 56th Street
Indianapolis, IN 46249-3300
Fax: 317-275-0279
E-mail: cor_claims@dfas.mil
Page udpated April 9, 2012