Cultural Expectations in the Global Workplace

November, 2009

Camilo Azcarate is the Manager of Mediation Services at the World Bank and has served for many years as an ombudman with broad experience as a mediator, facilitator and conflict system designer. In this video, Camilio describes elements of global and cultural differences and their impact on dispute resolution processes in a workplace setting.

Procedural Justice: What Matters and Why

April, 2010

Nancy Welsh is a Professor of Law at the Penn State University, Dickenson School of Law. In this video, Professor Welsh describes her procedural justice research project and her conclusions about the importance of procedural justice considerations in ADR processes.

Amendments to the Rehabilitation Act

June, 2010

Sharon Rennert, from the EEOC, discusses recent amendments to the Rehabilitation Act and decribes how to navigate the process of providinig reasonable accomodations.

Mediating Complex Disputes with the Government: Opportunities and Challenges

October, 2010

Kenneth Feinberg, a leading expert in mediation and dispute resolution systems for broad classes of individuals in mass disasters, discusses his experience in mediating complex disputes with the government.

Bullying in the Workplace

January, 2010

Jennifer Ortiz and Denise McKinney from FMCS discuss bullying in the workplace and possible approaches to resolving such dynamics.