The Office of eDiplomacy (IRM/BPC/EDIP), founded in 2003, is part of the Bureau of Information Resource Management. The Office of eDiplomacy combines the expertise and experience of Foreign and Civil Service Officers and contract professionals and is divided into three branches, the Diplomatic Innovation Division, the Knowledge Leadership Division and the Customer Liaison Division.
VISION: Innovative diplomacy powered by knowledge leadership, superior customer support, and collaborative technology.
MISSION: Advancing diplomacy by providing effective knowledge-sharing initiatives, guidance on the convergence of technology and diplomacy, and first-class IT consulting.
Formed in response to recommendations from the Overseas Presence Advisory Panel that the State Department improve its ability to communicate and share knowledge, eDiplomacy hosts a variety of platforms that equip State Department employees with innovative tools for collaboration, an initiative that closely aligns with Secretary Clinton’s call for 21st Century Statecraft. Through the support and advocacy of new technology like blogs, wikis, professional networking and virtual student interns, eDiplomacy promotes an organizational culture for innovation that allows State diplomats to lead the foreign policy process at home and abroad. IRM’s Customer Liaison Division desk officers facilitate and enhance communications between IRM and its users and strive to ensure the highest level of customer satisfaction with IRM products and services. In addition, they collaborate with other U.S. Government agencies and foreign/multinational entities to provide information services that advance our national security, emergency preparedness, and communications objectives.
Richard Boly, Director of eDiplomacy
202-634-3097
eDip@State.gov
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http://contact-us.state.gov
