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Tales from the Crypt: How the digital navigator got lost in the past

Rather than dealing with issues about newsroom ethics or journalistic independence, this week’s Ombudsman column grows out of another aspect of being the readers’ representative: getting answers to questions about how things work at Stripes and stripes.com.

Online today and in print on Friday, the column pulls back the curtain on the programs that automatically assemble “navigation aids” on the website, such as those “Most Read,” “Emailed” and “Hot Topics” lists. And explains -- or sometimes, can only make a good guess – how a story from deep in the archives gets to be a “Hot Topic” today.

This story from 2007 is a good, if still puzzling, example. But it’s a fun read, too, so I’m glad for the serendipity of its appearance on the “Most Read” list. Fair warning, though: If you read it, its rank will rise.

Please keep those questions coming, by email (ombudsman@stripes.osd.mil) or in the comments here and on the column. 

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Ernie Gates

Stars and Stripes ombudsman

As a journalist for more than three decades, Ernie Gates has been a reporter, editor and news executive, including 10 years leading the enterprising print and digital newsroom of Tribune Co.’s Daily Press in Hampton Roads, Va.

News for and about service members, families and veterans has always been a key focus in Hampton Roads, where every branch of the armed services has a significant presence.

As vice president and editor, Ernie was responsible for all news, business, features and sports coverage and oversaw the editorial page. He also wrote the daily Feedback column, responding to readers’ questions and comments about coverage, news judgment, journalism ethics, taste and other issues. Representing the paper as a public speaker, he focused on News Values and Credibility.

He is a past president of the Virginia Press Association and a past chairman of Virginia Associated Press Newspapers. At the Daily Press, he also served as Vice President for Strategy and Development and as Interim Publisher.

Since leaving the Daily Press in 2010, Ernie has stayed active in public affairs. He is a member of the Advisory Board of the Lewis B. Puller Jr. Veterans Benefits Clinic at the William & Mary Law School. In 2011, he served as an advisor to the non-partisan Virginia Redistricting Coalition and the Independent Bipartisan Advisory Commission on Redistricting established by Virginia Gov. Bob McDonnell.

Born in Virginia, Ernie later lived in Baltimore and Philadelphia. He returned to Virginia to attend the College of William and Mary, and except for a brief time as a copy editor in Washington, D.C., he has lived in Williamsburg ever since. He and his wife, Betsy, have three adult children.

Ernie Gates can be reached at ombudsman@stripes.osd.mil or (202) 761-0587.

Follow ombudsman Ernie Gates on Twitter


The ombudsman

Congress created the post in the early 1990’s to ensure that Stars and Stripes journalists operate with editorial independence and that Stars and Stripes readers receive a free flow of news and information without taint of censorship or propaganda.

The ombudsman serves as an autonomous watchdog of Stars and Stripes’ First Amendment rights. Anyone who fears those rights are imperiled should alert the ombudsman.

The ombudsman is also the readers’ representative to the newsroom. Readers who think a journalistic issue or event was misrepresented or ignored or who feel complaints were not properly addressed by Stripes reporters or editors should contact the ombudsman.