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Gaming Managers

Also called: Casino Manager, Slot Manager, Gaming Manager, Slot Operations Director

What they do:
Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.
On the job, you would:
  • Resolve customer complaints regarding problems such as payout errors.
  • Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
  • Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.

Knowledge

Business
  • customer service
  • management
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics
Arts and Humanities
  • English language
Education and Training
  • teaching and course design

Skills

Basic Skills
  • talking to others
  • thinking about the pros and cons of different ways to solve a problem
Social
  • understanding people's reactions
  • changing what is done based on other people's actions
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • listen and understand what people say
Ideas and Logic
  • make general rules or come up with answers from lots of detailed information
  • notice when problems happen
Attention
  • pay attention to something without being distracted
Math
  • choose the right type of math to solve a problem

Personality

People interested in this work like activities that include
leading, making decisions, and business.
They do well at jobs that need:
  • Self Control
  • Cooperation
  • Dependability
  • Integrity
  • Leadership
  • Stress Tolerance

Technology

You might use software like this on the job:

Spreadsheet software
  • Microsoft Excel
Electronic mail software
  • Microsoft Outlook
Office suite software
  • Microsoft Office software

Education

Get started on your career:

Find Training Find Certifications

Job Outlook

Average Outlook
New job opportunities are likely in the future.
Salary
$67,230
per year, on average
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See more details at O*NET OnLine about gaming managers.