Counter Attendants, Cafeteria, Food Concession, & Coffee Shop
Also called: Food Service Worker, Cafeteria Worker, Crew Member, Cafeteria Server
What they do:
Serve food to diners at counter or from a steam table.
On the job, you would:
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
- Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Knowledge
Business
- customer service
- sales and marketing
Arts and Humanities
- English language
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- understanding people's reactions
Abilities
Verbal
- listen and understand what people say
- communicate by speaking
Attention
- do two or more things at the same time
Personality
People interested in this work like activities that include
practical, hands-on problems and solutions.
practical, hands-on problems and solutions.
They do well at jobs that need:
- Cooperation
- Social Orientation
- Concern for Others
- Dependability
- Attention to Detail
- Leadership
Technology
You might use software like this on the job:
Point of sale POS software
- Aldelo Systems Aldelo for Restaurants Pro
- Foodman Home-Delivery
Data base user interface and query software
- Data entry software
Education
some high school or
high school diploma
usually needed
high school diploma
usually needed
Job Outlook
New job opportunities are very likely in the future.
$18,510
per year, on average
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