The goals of Universal Service, as mandated by the 1996 Act, are to:
- Promote the availability of quality services at just, reasonable and affordable rates for all consumers
- Increase nationwide access to advanced telecommunications services
- Advance the availability of such services to all consumers, including those in low income, rural, insular, and high cost areas at rates that are reasonably comparable to those charged in urban areas
- Increase access to telecommunications and advanced services in schools, libraries and rural health care facilities
- Provide equitable and non-discriminatory contributions from all providers of telecommunications services to the fund supporting universal service programs
The Commission established four programs to fulfill these goals. They are:
- The High-Cost program
- The Lifeline (Low Income) program, including initiatives for Native Americans
- The Schools and Libraries program, commonly referred to as E-rate
- The Rural Health Care program
These programs are funded by the Universal Service Fund. Telecommunications providers must contribute to the fund through an assessment on their interstate and international revenues. The Commission appointed the Universal Service Administrative Company, or USAC, to administer the four programs and the Universal Service Fund.
Detailed statistical information about the Universal Service Fund is available in the annual Monitoring Report.