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Defense Travel Management Office - The DoD Center for Travel Excellence

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Reference Library

The Reference library provides users with information regarding the Defense Travel Enterprise. Click on the links below to
access the documents.


	To locate training references such as manuals, quick reference materials, guides, and info papers, visit the Training Resources section of the website. Use the Training Resources Lookup Tool and choose "references" in the type drop down. Examples of references include the DTS Document Processing Manual, DTS Defense Travel Administrator's (DTA) Manual/Appendices, Financial Field Procedures Guide, Training for Certifying Officers/Accountable Officials (COL), and the Guide to Managing Travel Incurred Debt. To view all training available, including eLearning, click here.

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Name	Topic
Accessing CCMS (Adding Users, Managing Users, Registering for an Account) A Citi resource that provides steps on how to manage point of contact information via CitiDirect Card Management System (CCMS) and registering an Agency Program Coordinator (APC) and Authorizing Official (AO) user via Landing Page.	Government Travel Charge Card
Air Force CONUS Directory of Government Quarters and Dining Facilities Provides a list of Air Force CONUS government quarters and dining facilities.	Lodging
Air Force OCONUS Directory of Government Quarters and Dining Facilities Provides a list of Air Force OCONUS government quarters and dining facilities.	Lodging
APC Setup Guide A Citi resource that provides a guide to Agency Program Coordinators (APCs) for effective use of Citi’s Electronic Access System.	Government Travel Charge Card
Approved DoD Bus, Van and Limo Carriers State by state listing of DOD approved carriers to include location and contact information. approved carriers.	Military Bus Program
Basic Allowance for Housing (BAH) Fact Sheet Provides an overview on the BAH Program.	Allowances
Basic Allowance for Housing (BAH) Primer Explains to Service members how housing allowances are determined	Allowances
Basic Allowance for Housing (BAH) Video This short animated video explains the purpose of BAH and discusses how BAH rates are determined.	Allowances
Basic Allowance for Housing Data Collection Workshops Fact Sheet Provides an overview of the BAH Data Collections Workshop and provides a sample curriculum	Allowances
Bulk Maintenance A Citi resource that provides instruction for Bulk Account maintenance and file upload for the SmartPay2 DoD Travel Card Program. It also includes helpful FAQs.	Government Travel Charge Card
CBA Account(s) Load Worksheet Request Form for CBA Account(s) to be loaded into DTS for action by your service or agency representative .	DTS
CBA Traditional Account Access Provides instructions for Agency Program Coordinator’s (APCs), Defense Travel Administrators (DTAs), and/or CBA-DTAs to view Organizations within the DTS CBA Reconciliation Module that are associated to their CBA using the Organization Report.	DTS
CCRS Report Functionality Matrix A Citi resource that provides a matrix with descriptions and use of DoD travel shared reports.	Government Travel Charge Card
Change Request Submission Procedures Provides an overview of the process and how to submit a change request	DTS
Citi Dispute Billing Inquiry Form for Centrally Billed Accounts Form for Agency Program Coordinators (APCs) for disputes and billing inquires on Centrally Billed Account (CBA) invoices.	Government Travel Charge Card
COLA Communications Toolkit Communications products developed by the DTMO to assist you in providing information on the Cost of Living Allowance (COLA) to service members.	Allowances
Commercial Air Program Overview Fact Sheet Provides an overview information about DoD commercial air programs.	Commercial Air
CTO After Hours Support Provides travelers with Commercial Travel Office (CTO) after hours contact numbers.	Commercial Travel Office Services
CTO DTS PNR Configuration Worksheet This worksheet contains the necessary information to begin the DTS connectivity process which will allow DTS to automate the routing of applicable data using your Pseudo City Codes (PCC).	DTS
CTO Orientation Guide CTO Orientation Guide	DTS
CTO Small Business After Hours Support Provides a list of CTO small business after hours support numbers.	Commercial Travel Office Services
Currency Adjustments Video Short video explaining how currency fluctuations can affect Overseas COLA and provides an overview on how currency adjustments are determined.	Allowances
DFAS Check Trace Process DFAS Check Trace Process	DFAS Check Trace Process
Distance Learning Class Schedule This class schedule provides the DTS Distance Learning courses schedule as well as class registration instructions.	Training Resources
DoD Defense Travel System (DTS) Best Practices This guide assists organizations with the development of local business rules and processes for the Defense Travel System.	DTS
DOD Instruction 5154: Commercial Travel Management (September 2011) This instruction establishes policy and assigns responsibilities for management of the commercial travel program to the Defense Travel Management Office (DTMO) in accordance with the authority in DoD Directive 5124.02 and the guidance in Management Initiative Decision No. 921.	General DTMO
DoD Preferred Commercial Lodging Overview Fact Sheet Provides overview information about available DoD Preferred Commercial Lodging programs.	Commercial Lodging
DTA Contact Card Business card template for DTAs to place key contact information for travelers	DTS
DTMO Change Management Plan A guide for understanding the DTMO change management program and defines responsibilities of key entities and the scope of the change management program	DTS
DTMO FY10-11 Strategic Plan DTMO FY10 -11 Strategic Plan provides a framework for executing the strategies, programs, and projects related to managing the DoD Travel Enterprise.	General DTMO
DTMO Overview Fact Sheet Provides overview information about the DTMO.	General DTMO
DTMO Resume: Dane Swenson Resume for Strategic Planning and Policy Division Chief	General DTMO
DTMO Resume: Harvey Johnson Resume for DTMO Deputy Director	General DTMO
DTMO Resume: Pam Mitchell Resume for DTMO Director	General DTMO
DTS Change Request Form Form is used to submit change requests or to propose new DTS functionality	DTS
DTS Overview Fact Sheet Provides overview information about DTS.	DTS
DTS Report Request Form Form to request DTS reports	DTS
Government Travel Charge Card (GTCC) Digital Statement of Understanding Cardholders are responsible for providing a signed Statement of Understanding (SOU) of the procedures set forth in the Department of Defense Financial Management Regulation (DoD FMR), Volume 9, Chapter 3, specific to Department of Defense	Government Travel Charge Card
Government Travel Charge Card Overview Fact Sheet Provides an overview of the DoD Government Travel Charge Card Program.	Government Travel Charge Card
How To: Access CitiDirect This Citi Self Registration guide provides information to DoD cardholders so that they will have the ability to self register for the Landing Page where they can also access online statements.	Government Travel Charge Card
How To: Access Training in TraX This document shows users how to locate and access/schedule relevant training courses in Travel Explorer.	Training Resources
How to: Reset Registration ID from Landing Page A Citi resource with step-by-step instructions for Registration ID Reset.	Government Travel Charge Card
How to: Subscribe to Reports A Citi resource that outlines Citibank’s custom reporting system.	Government Travel Charge Card
Individual Overseas Housing Allowance Report Form to determine eligibility for, to start, adjust or terminate Overseas Housing Allowance.	Allowances
Joint Federal Travel Regulations, Volume 1 (JFTR), Appendices A-V This Volume's regulations pertain to per diem, travel and transportation allowances, relocation allowances, and certain other allowances of Uniformed Service Active Duty and Reserve Component members.	Travel Regulations
Joint Federal Travel Regulations, Volume 1 (JFTR), Chapters 1-10 This Volume's regulations pertain to per diem, travel and transportation allowances, relocation allowances, and certain other allowances of Uniformed Service Active Duty and Reserve Component members.	Travel Regulations
Joint Travel Regulations, Volume 2 (JTR), Appendices A-V These regulations pertain to per diem, travel and transportation allowances, relocation allowances, and certain other allowances of DoD civilian employees and civilians who travel using DoD funding.	Travel Regulations
Joint Travel Regulations, Volume 2 (JTR), Chapters 1-7 These regulations pertain to per diem, travel and transportation allowances, relocation allowances, and certain other allowances of DoD civilian employees and civilians who travel using DoD funding.	Travel Regulations
Memorandum: Mandatory Use of the Defense Travel System (Mar 2008) This memorandum mandates the use of DTS as the single, online travel system to be used by the Department.	DTS
Memorandum: Merger of Travel-Related Activities (August 2008) This memorandum documents the merger of staffs and responsibilities of the DTMO and PDTATAC.	General DTMO
Memorandum: Premium Class Travel Reporting Requirement (September 2007) Requires that the Premium Class Travel Reporting Tool be used to report premium class travel.	Premium Class Travel
Memorandum: Reduction of Centrally Billed Accounts, May 3, 2007 This memorandum documents the approval by the Defense Travel Steering Committee (DTSC) for use of the Individually Billed Account (IBA) as the primary payment mechanism for all travel costs. Supporting documents on IBA are also included.	Government Travel Charge Card
Memorandum: Track Four Efficiency Initiatives Decisions (Mar 2011) This memorandum mandates that all DoD travel requests must include justification that alternate means such as, Secure Video Teleconference (SVTC) or other web-based communication, are not sufficiently able to accomplish travel objectives.	DTS
Military Bus Agreement The Military Bus Agreement (MBA) is the standards of service for carriers providing DoD sponsored transportation by van, limousine, and bus.	Military Bus Program
Military Bus Agreement Addendum This addendum outlines the procedures for qualifying van and limousine carriers transporting less than 16 passengers for the Department of Defense (DOD).	Military Bus Program
Military Bus Program Overview Fact Sheet Provides an overview of DoD’s Military Bus Program.	Military Bus Program
Military Recruit Lodging Agreement A form for lodging vendors to participate in the Military Recruit Lodging program.	Recruit Travel
Move-in Housing Allowance Claim Form Form to determine eligibility for and authorize payment of selected one-time costs associated with occupying privately leased/owned housing.	Allowances
Overseas COLA Communications Toolkit Provides a list of communications products with information on the Overseas Cost of Living Allowance (COLA) to service members.	Allowances
Overseas COLA FAQ Video This video provides more in-depth discussion of Overseas COLA.	Allowances
Overseas COLA Video This short video provides an overview and description of the key elements of Overseas COLA.	Allowances
Overseas Cost of Living Allowance (COLA) Fact Sheet Provides an overview on the Overseas COLA Program.	Allowances
Overseas Housing Allowance (OHA) Fact Sheet Provides an overview on the OHA Program.	Allowances
Overseas Military Allowance Point of Contact Training Fact Sheet Provides an overview of the Overseas Military Allowance Point of contact training and provides a sample agenda	Allowances
Reference: Protect Yourself Against Phishing Schemes Provides tips to help both the Government Travel Charge Card holder and the traveler’s organization from fraud.	Government Travel Charge Card
Rental Car Ceiling Rates (CONUS) Provides the current rental car CONUS ceiling rates that are the maximum rates accepted.	Rental Car/Truck
Rental Car Ceiling Rates (OCONUS) Provides the current international rental car (OCONUS) ceiling rates that are the maximum rates accepted.	Rental Car/Truck
Rental Car Program Overview Fact Sheet Provides an overview on the U.S. Government Rental Car Program.	Rental Car/Truck
Rental Car: One-Way Participant List Provides a list of the U.S. Government Rental Car Program companies that offer one-way car rentals.	Rental Car/Truck
Rental Car: Vendor Contacts Provides point of contact information for Rental Car Program participants.	Rental Car/Truck
Rental Truck Ceiling Rates (CONUS) Provides the current rental truck CONUS ceiling rates that are the maximum rates accepted.	Rental Car/Truck
Rental Truck: Vendor Contracts Provides a list of U.S. Government Rental Truck Program participants and point of contact information.	Rental Car/Truck
Report of the DoD Task Force to Reengineer Travel Study performed by the DoD Task Force to Reengineer Travel that documents the need for change and provided a blueprint for reengineering DoD’s travel process	General DTMO
Top Travel Card Program Myths Corrects misinformation and provides key facts to travelers on the use of the DoD Government Travel Charge Card (GTCC).	Government Travel Charge Card
Travel Assistance Center Overview Fact Sheet Provides an overview on the Travel Assistance Center.	Travel Assistance Center
Travel Training Program Overview Fact Sheet Provides an overview on travel training resources available.	Training Resources
TraX Touch This information paper discusses the functionality contained in TraX Touch, a mobile app version of Travel Explorer (TraX).	DTS
U.S. Government Rental Car Agreement #4 U.S. Government Rental Car Agreement Number 4, administered by DTMO, governs the rental of vehicles (passenger cars, sports utility vehicles, station wagons, passenger vans, and small pick-up trucks) by military members, employees of the Federal Government, and employees of the United States Postal Service while in official travel status when such rental is authorized by the Government.	Rental Car/Truck
U.S. Government Rental Truck Agreement #1 This agreement enables Federal Government employees and Armed Service members to rent cargo vans, utility, and straight trucks for official business. Vehicles available under the Program are those vehicles that do not require a Commercial Driver's License (CDL) or Class "C" license to operate.	Rental Car/Truck

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