The Zone Analysis Program (ZAP) measures the quality of Zone assignments, ensuring the accuracy of postage rates claimed in accordance with requirements set forth in the DMM® reference manual. Software products that successfully Important Links complete the ZAP testing process are identified as ZAP approved. |
On the Move The National Customer Support Center (NCSC) is moving its office location. Starting Dec. 1, the new address for the NCSC will be: NATIONAL CUSTOMER SUPPORT CENTER The NCSC works closely with the mailing industry, vendors and internal postal customers to improve address quality. The USPS headquarters office of Address Management also is located at the NCSC. Numerous USPS publications, forms, brochures, etc. currently provide the existing address for the NCSC – all of which will need to be updated, including those on usps.com and other postal websites. Telephone numbers for all NCSC personnel and program support groups will remain the same. |
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