Customer Support

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- DTIC Operating Status
- DTIC A-Z provides an alphabetical reference listing of all DTIC products, resources and services offered. Similar to a sitemap, here you will find links to all the information that can be found on DTIC Online.
- DTIC facilitates information exchange throughout the Defense establishment to support our nation's warfighters. DTIC encourages everyone in the Defense community to submit all appropriate materials for inclusion in our databases.
- The Current Issues are based on questions posed by DTIC customers and are intended to give you a flavor of the resources available to DTIC users. By registering with DTIC, you will be able to examine these and other topics in depth.
- Ask a Librarian is a Cooperative Virtual Reference service available 24 hours per day, 7 days a week. It allows libraries and information centers to expand reference services with shared resources around the world.
- The scope of DTIC's scientific and technical collection covers all areas of defense research. DTIC offers three Web sites for access to its resources and services: DTIC Online; DTIC Online Access Controlled; and DTIC Online Classified.
- MultiSearch is DTIC's federated search that allows users to search more than 400 governments, commercial and international resources from a single query.
- DTIC offers three Web sites for access to its resources and services: DTIC Online; DTIC Online Access Controlled; and DTIC Online Classified. Entrance to each site is based on an individual's registration level and provides the respective access and information coverage.
- Search DTIC's extensive public Technical Reports Collection.
- Information Analysis Centers (IACs) are research and analysis organizations established by the DoD to support researchers, scientists, engineers, and program managers with expertise in all areas of Defense research and engineering.
- DTIC provides a wide range of customer support including reference assistance, using or searching DTIC Online, assistance in locating a Technical Report and more.

Customer Support

We are here when you need us.

Reference Assistance
Online Question Form: Ask A Librarian
Phone: (703) 767-8274; DSN 427-8274

The DTIC Reference Team answers your reference questions quickly and accurately. Our reference experts will reply with the information you need within a single business day. If clarification is necessary, we will contact you or refer you to a more appropriate source.

DTIC Online Support
Phone: (703) 767-8265; DSN 427-8265
E-mail: dtic-online@dtic.mil

The DTIC Online Support Team addresses all customers' information needs, including: formulating search strategies, creating saved searches, ordering bibliographies, reporting and troubleshooting technical problems, assistance using a DTIC product or service. Assistance is offered promptly and courteously.

Small Business Innovation Research (SBIR)/Small Business Technology Transfer (STTR)
Phone: (800) DOD-SBIR (363-7247)
Email: outreach@dtic.mil

DTIC provides valuable online technical information support to small high-technology firms, as potential R&D contractors and SBIR/STTR participants, to enhance their research and development, technology transfer, networking and marketing efforts.

Looking for A Technical Report?
Phone: (703) 767-8038; DSN 427-8038
Email: aq@dtic.mil

If you are looking for a Technical Report that is not in DTIC's Technical Reports Collection or from one of our many contributors, we can offer assistance. Send DTIC an email and provide as much information as possible about the document(s) you are looking for such as: Title, Author, Report Number(s), Date Responsible and/or Performing Organization. DTIC's Information Collection staff will make every effort to locate the document you seek.

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Customer Support

DEFENSE TECHNICAL INFORMATION CENTER

8725 John J. Kingman Road, Suite 0944, Fort Belvoir, VA 22060-6218