• Exchange
  Stores
  The Exchange

  Find the nearest Exchange, view local store ads, get movie schedules and more!

  Exchange Restaurants

  Download coupons and view nutritional information for each restaurant's menu items.

  • Exchange Restaurants
  • Military Clothing Store
  • Reel Time Movies
  • Internet, Mobile, TV & Phone
  • Sales Flyers
  • Local Buddy List
  • Our Value Story

  • Authorized Patrons
  • Merchandise Restrictions
  • POG Gift Certificates
  • Germany Fuel Ration Program
  • Netherlands Fuel Ration Program
  • Retail & General FAQs
  • Mobile Online Shopping
• Community
  Support Your Troops

  Gift Certificates & Cards for our troops.

  Patriot Family

  Lets share a connection.

  • Support Your Troops
  • Salute To Your Service
  • Patriot Family
  • Operation Be Fit
  • Retired Employees Association

  • Military Retiree Connection
  • PCS Headquarters
  • School Meal Program
  • Homeschooling
• About
  Exchange
  History

  For more than 100 years, the Exchange's mission has been to support the men and women of the Armed Forces around the world during military operations.

  Exchange Careers

  Grow personally and professionally with our: internships, management training courses, tuition reimbursement, and professional and career development.

  • The Organization
  • Exchange Quick Facts
  • Exchange Careers
  • Strategic Plan
  • Public Affairs
  • Diversity & Inclusion
  • Leadership

  • History
  • Inspector General
  • Military Newcomers Guide
  • Military Exercises & Contingencies
  • Sustainability
  • Skyline Restaurant
• Credit
  Services
  Military Star® Card

  There is a star with your name on it.

  Credit Products

  We understand the many challenges of a military lifestyle and have designed these exclusive benefits with you in mind!

  Special Offers

  Learn more.

  Pay Your Bill Online

  Login to view your account.

• Customer
  Relations

  Contact Us

  General Questions(800) 527-6790DSN 967-2011

  Catalog Center (800) 527-2345

  Customer Feedback

  We want to hear from you! Go to Customer Relations and choose an online form to submit your comments.

  My Account

  Check order status and tracking. Get information on returns and exchanges, shipping and more.

  • Product Recalls/Alerts
  • Price Match Policy
  • Coupon Acceptance Policy
• Doing Business
  With The Exchange
  Prospective
  Suppliers/Vendors

  Existing
  Suppliers/Vendors

  Supplier Diversity

  • Logistics
  • Advertising
  • eCommerce
  • Quality Assurance
  • Frequently Asked Questions

You save, we give back.

• Home
• Customer Relations

ACCOUNT INFORMATION

MY ORDER

• Order Status and Tracking
• Order Questions
• Shipping Times

MY ACCOUNT

• Update Security Settings
• Billing / Contact Addresses
• Shipping Addresses
• My Order History

SHIPPING INFORMATION

• Furniture, Large Appliances and Matresses
• Shipping Policy and Standard Shipping Free Offers
• Methods of Shipment

RETURNS & EXCHANGES

• eCommerce Return & Exchange Policy
• Retail Return & Exchange Policy

OTHER INFORMATION

GENERAL INFORMATION

• Custom Charges Guide
• Online Security Guarantee
• Our Privacy Policy
• MILITARY STAR® Customer Relations
• Returned Checks
• Treasury Offset Program Customer Feedback

SPECIAL FEATURES

• Exchange Protection Plan
• Special Order Programs
• Transship Program
• New Car Sales
• Gift Cards / Gift Registry

CONTACT US

ONLINE FORMS

• Catalog / Internet Feedback
• Exchange Store Feedback

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HQ ADDRESS

• 3911 S. Walton Walker Blvd
• Dallas, TX 75236-1598

• P.O. Box 660202
• Dallas, TX 75266

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PHONE

Toll-Free: (800) 527-2345

Fax: (800) 446-0163

Toll-Free TDD: (800) 423-2011

Toll-Free international numbers:
Germany: 0800-82-16500
Japan / Okinawa: 00531-11-4132
Korea: 00308-13-0664
Italy: 8008-71227
Guam: 01800-636-3297
Belgium: 0800-7-2432
Netherlands: 0800-022-7129
United Kingdom: 0800-96-8101
Spain: 900-971-391
*Turkey: 00800-18-488-6312

Customers outside the United States: (214) 465-6690

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*International calls cannot be placed from phones on base. Use off-base commercial lines. Sorry, we cannot accept collect calls.