Earlier this month, a team of MC4 clinicians traveled to Iraq and Kuwait. They met with commanders and providers to discuss MC4 system use and training. Their visit provided users an outlet to share their experiences and frustrations with the system in terms fellow clinicians could understand. From this positive exchange with the user community, I plan on looking deeper into how we can better support their requirements. I will also share their detailed feedback with the material software developer, and our partner, DHIMS.
The visit also confirmed my thoughts to expand MC4's clinical staff. As such, I expect to announce a new medical director or clinical staff chief later this year. I also plan to add additional theater support clinicians who will be required to spend up to 180 days in theater to interface with users.
Increasing the staff in this area allows MC4 to expand our support for medical C2 elements and level III facilities. It also allows MC4 to include clinical staff members on future internal quality assurance (QA)/quality control (QC) visits to theater where we evaluate the performance of our own professionals and gauge compliance with MC4-related policies.