Citizen Services

• Accessibility
  Links to DOT accessibility policy, resources for travelers with disabilities, disability laws and regulations and other related links.
• Highways & Bridges
  Links to various highway and bridge related sites such as the Scenic Byways site, the intelligent transportation systems site, and links to all the state transportation web sites.
• Aviation
  Leads to links covering useful traveler information such as airport delays, security tips, air consumer protection information and aviation job opportunities.
• Libraries
  Links to various transportation related libraries, on-line publications and databases.
• Cars, Buses & Bikes
  Leads to links covering vehicle safety issues where you can call a safety hot line or file a defect report. Also covers child safety restraints, crash tests and statistics, along with pedestrian, bike, and motorcycle safety information, as well as information on importing cars..
• Licenses & Certifications
  Links to license and certification information related to the merchant marine, aviation, commercial space transportation, commercial motor vehicle drivers, locomotive engineers, and bridge inspectors among others.
• Commuters
  Links to commuter transportation operators in the U.S., public transit commuter programs and issues such as security and Americans with Disabilities Act assistance information.
• Merchant Marine
  Links to a number of marine related sites such as the Great Lakes Seaway System, maritime advisories, navigation rules, port information, and vessel documentation among others.
• Consumer Services
  Links to information on filing complaints and moving information.
• Recreational Boating
  Links to various boating sites concerning safety, training, regulations, navigation, and general information.
• Education & Research
  Links to DOT related educational opportunities and research resources such as DOT’s on-line libraries.
• Regulations
  Links to various sites with information concerning the regulations associated with the various modes of travel.
• Grants & Loans
  Links to information about grants from the various DOT Operating Administrations and provides information about transportation financing.
• Travel
  Links to traveler information concerning air, car, cruise, and rail travel.

Please note: The Research and Special Programs Administration ceased operating on Feb. 19, 2005. Older press releases may be found by searching the archives. Coast Guard and Transportation Security Agency have transferred to the Department of Homeland Security. Older press releases may be found by searching the archives.