Need help with NIEM? There are a number of ways to get the support you need to succeed when implementing and using NIEM. Choose from the resources below.
The NIEM website offers several user forums where you can ask questions and exchange information with other users who share your interests.
When you become a member of one or more of NIEM's 12 active domains, you gain access to discussions and additional resources specific to your domain.
The National Information Sharing Standards (NISS) help desk assists users with finding answers to their technical questions
regarding the content, principles, and best practices for using
the Global Justice XML Data Model (GJXDM) and the National
Information Exchange Model (NIEM).
The National Information Sharing Standards help desk consists
of an online knowledge base, which is available 24 hours per day,
7 days per week, and live technical support staff who are
available from 9 a.m.—8 p.m. (EST) Monday—Friday, excluding
federal holidays.
The help desk is supported by the U.S. Department of Justice's
(DOJ) Office of Justice Programs; the Global Training and
Technical Assistance Committee (GTTAC); the IJIS Institute;
SEARCH, The National Consortium for Justice Information and
Statistics; the National Center for State Courts (NCSC); and
Georgia Tech Research Institute (GTRI).
For all other inquires about NIEM or the NIEM Web site, please contact information@niem.gov.