NISS can help you with questions regarding the content, principles, and best practices for using the GJXDM and NIEM:
- NISS' online knowledge base is available 24 hours a day, 7 days a week.
- Live technical support staff are available from 9 a.m.-8 p.m. (EST) Monday-Friday, excluding federal holidays, at 1-877-333-5111 or 1-703-726-1919.
- Contact us by email at nisshelp@ijis.org.
The help desk is supported by the U.S. Department of Justice's (DOJ) Office of Justice Programs; the Global Training and Technical Assistance Committee (GTTAC); the IJIS Institute; SEARCH, The National Consortium for Justice Information and Statistics; the National Center for State Courts (NCSC); and Georgia Tech Research Institute (GTRI).
For all other inquires about NIEM or the NIEM Web site, contact information@niem.gov.