Dispute Resolution, Where To Go For Help

If you have a dispute arising out of your commodity futures or option account, first try to resolve the problem with your broker and his or her supervisor at the firm that employs or guarantees the broker.

If that fails, commodity futures customers have several options for resolving disputes:

• the CFTC Reparations program;
• industry sponsored arbitration; or
• court litigation.

In selecting a particular approach, you may want to consider the cost, length of time involved, and whether or not the assistance of an attorney is required.

More information on dispute resolution is available from the CFTC's Office of Proceedings at 202-418-5250 and from the National Futures Association.