Lifeline, Link Up, and Toll Limitation Service (TLS) help keep Americans connected by making basic, local telephone service more affordable for more than 7 million Americans. For information about applying for these discounts, click on your state in the map below or contact your phone company directly. Please note, not all companies that offer Lifeline, Link Up, and TLS are listed.
Or select a state from the list:
Low Income Households
Individuals can use this website to determine whether or not they may be eligible to receive Lifeline, Link Up, and TLS support. By locating information listed under the state in which they live and the telephone company that serves their area, consumers can determine the amount of discount for which they may qualify. Eligible individuals must sign up for Lifeline, Link Up, and TLS through their local telephone company or in some states through a designated administrator of the program. This website provides specific contact information for many of the telephone companies that offer these discounts.
QUESTIONS FROM CONSUMERS - E-mail USAC
Eligible Telecommunication Carriers
All eligible telecommunications carriers (ETC) are required to advertise the availability of the Lifeline and Link Up programs in a manner reasonably designed to reach eligible households within its study area. As part of an outreach strategy, ETCs are encouraged to post their company’s information regarding the low income discount programs as well as eligibility and application processes on www.lifelinesupport.org. Please note that if you choose to post the availability of Lifeline and Link Up in on the internet, it must be part of a broader outreach plan that does not rely solely on the internet, bill inserts, hotlines, or phone book advertisements. For more information about the FCC’s outreach requirements please see USAC’s FCC Outreach Guidelines page.
POST YOUR COMPANY – Lifeline Support Postings
QUESTIONS FROM CARRIERS – E-mail USAC
The Universal Service Administrative Company (USAC) is responsible for maintaining the information posted on this website, which was created by local telephone companies and the United States Telecommunications Association. USAC continues to develop this site in order to make it a valuable resource for consumers. Additional information about the Lifeline and Link Up programs can be found on USAC’s Low Income page.
