SERVICE SUPPORT
DISN Global Support Center
DSN: (510) 376-3222 or (312) 850-4790
CML: (800) 554-3476 or (614) 692-4790
DGSC@CSD.DISA.MIL
DGSC@COLS.CSD.DISA.SMIL.MIL
HOW TO ORDER
To access this service you must become a subscriber. Subscription information can be found at DISN Video Services - Becoming a Customer.
DESCRIPTION
The Dial-up, Internet Protocol (IP) and Dedicated Video Teleconferencing (VTC) service is a “meet me” type of service and consequently depends on its users to have the appropriate infrastructure to access the system. These services allow simultaneous video and audio communication between two or more video teleconferencing facilities (VTFs). The video services include point-to-point and multipoint video teleconferencing service between dial-up, IP and dedicated VTFs at unclassified, secret and allied secret security levels.
FEATURES
The Dial-up, Internet Protocol (IP) and Dedicated Video Teleconferencing service offers three types of multi-point conferences, which include the following:
- Telebroadcast — Video and an audio signals are sent from one VTF to two or more VTFs without a signal being sent in return. This is similar to watching a television broadcast.
- Teleseminar — Video and audio signals are sent from one VTF to two or more VTFs and only the audio signal is returned. This allows for fully interactive audio in the conference. This method is often used for distance learning because all participants can see the instructor and hear each other’s questions or comments.
- Interactive — Video and audio signals are sent and received by all participants in the conference. This type of multi-point conference can incorporate one of three different types of switching (i.e., Voice activated, Lecture or Chairperson control).
| Service Offering |
Dial-up, IP and Dedicated Video Teleconferencing (also known as DVS-G) |
| Service Lifecycle Status |
Capped |
| Security Classification |
Up to and including Secret (US and Allied) |
| Value to Our Mission Partners |
Dial-up, IP and Dedicated Video Teleconferencing (VTC) services are available 24 hours a day, 7 days a week, 365 days a year to registered users using fixed, deployed-fixed and mobile resources. |
| Service Performance |
Service performance is measured, monitored, and reported as defined in the Telecommunications Service Level Agreement, which can be found on the DISA Direct Home page at https://www.disadirect.disa.mil. |
| Service Rates |
Service rate information can be found on the DISA Direct Home page at https://www.disadirect.disa.mil under Inventory and Billing. |