E 9-1-1 Service
Non-service initialized devices by their nature have no associated name and address, and do not provide Automatic Number Identification (ANI) and call back features. Accordingly, in the event that a nonemergency 911 call is placed using a non-service initialized phone, particularly for fraudulent purposes, it is very difficult for public safety authorities to determine who is responsible for placing such 911 calls. For over a decade, the Commission has sought to balance the goals of reducing fraudulent 911 calls from non-service initialized devices to PSAPs, while permitting the public to use such phones to make 911 calls in the event of an emergency.