Office Clerks, General
Also called:
Administration Assistant, Administrative Assistant, Clerk, Office Manager
What they do:
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
On the job, you would:
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Business
- administrative services
- customer service
Arts and Humanities
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Basic Skills
- listening to others, not interrupting, and asking good questions
- reading work related information
Social
- understanding people's reactions
- looking for ways to help people
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- group things in different ways
- notice when problems happen
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People interested in this work like activities that include
data, detail, and regular routines.
They do well at jobs that need:
- Dependability
- Integrity
- Attention to Detail
- Cooperation
- Self Control
- Independence
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You might use software like this on the job:
Data base user interface and query software
- Microsoft Access
- St. Paul Travelers e-CARMA
Accounting software
- Billing software
- Bookkeeping software
Document management software
- Filing system software
- Records management software
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high school diploma or
bachelor's degree
usually needed
Get started on your career:
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New job opportunities are very likely in the future.
$27,190
per year, on average
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You might like a career in one of these industries:
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