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75th Medical Group
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75th Medical Group
As the only Military Treatment Facility (MTF) in Utah the 75th Medical Group (MDG) serves a population of 70K beneficiaries in the region, with 17,000 enrollees to the MTF. The 75 MDG provides primary care and a limited range of specialty services for you and other military beneficiaries like you. Three clinics offer primary care services to military beneficiaries. They are the Airmen, Flight Medicine, and Family Medicine Clinics. The Airmen Clinic provides comprehensive medical care to active duty, reserve, and guard components, of all branches of service.
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After Hours Local Care
If a TRICARE Prime beneficiary has a medical problem after-hours that can't wait for the clinic to open the next duty day, care may be obtained in a civilian urgent care clinic after calling the Appointment Line at (801) 728-2600 and following the prompt to reach the after-hours call center. The 75 MDG has partnered with some local urgent care clinics to optimize continuity of care, and the answering service or provider on-call will direct you to one of these clinics. The 75 MDG also provides a toll free number (800) 453-2388 to our phone tree, for beneficiaries who are out of the area and require civilian care.
Standard Appointment Scheduling System
Medical appointments are scheduled for the Airmen Clinic, Family Medicine, Flight Medicine, Women's Health, Optometry, and Audiology through the Appointment line at (801) 728-2600. Normal scheduling hours are Monday, Tuesday, Thursday, and Friday 0700-1630, and on Wednesday 0900-1630.
Mental Health, Alcohol and Drug Abuse Prevention and Treatment (ADAPT) Program, appointments for an active duty member can be accessed by contacting the Mental Health Clinic directly at (801) 777-7909. Family Advocacy appointments or referrals for suspected maltreatment can be accessed by contacting the Family Advocacy Program directly at (801) 777-3497. Scheduling hours for these clinics are the same as the central appointment line except scheduling time begins at 0730.
If you are an active duty member and have an urgent dental need, contact the Dental Clinic at (801) 777-7011 to schedule an appointment.
Is It an Emergency?
You play a part in knowing if you're facing a true emergency. Emergencies involve an immediate danger to life, limb, or eyesight. If you feel your concern is an emergency, waste no time: Go immediately to the nearest emergency room or call 911. TRICARE Prime patients do not need to receive a referral authorization for emergency care from their PCM. However, you must contact your PCM within 48 hours after the visit. This will aid your PCM in coordinating follow-up care. |
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One of the challenges beneficiaries face with our appointment system is managing the volume of calls during peak hours. Beat the morning rush! Beneficiaries with a PCM at the 75 MDG have the ability to book next day or future appointments via TRICARE Online up to 24 hours in advance (rolling schedule). TRICARE Online is centrally managed by the Department of Defense, requires registration, and is user and password protected. Each family member requires their own user account; however, you may utilize one password for the entire family. To register for a TRICARE Online account, go to www.tricareonline.com, read online privacy and security agreement, and press agree button. On the side of the next screen, click Register Now on TOL and follow instructions. If you experience a problem, 24-hour customer support is offered online or by telephone at 1-800-600-9332.
Family Member Dental Program (FMDP)
TRIWEST
TRICARE website
TRICARE On Line
TRICARE Mail Order Pharmacy Program
TRICARE Retiree Dental Program (TDRP) |
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Col. Craig Rice, 75th MDG commander
Col. Mary Brueggemeyer, 75th AMDS commander
Lt. Col. Eric Baugh, 75th DS commander
Lt. Col. Bradley Nielsen, 75th MDOS commander
Lt. Col. Jeffrey Cook, 75th MDSS commander |
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Your satisfaction with the care you receive at the 75 MDG and in the TRICARE network is important to us. Customer comment cards are available throughout the clinic for you to provide us feedback on our services. Also, the TRICARE Service Center (TSC) has comment cards available at their window for you to comment on their services. Should you need help with a problem, please follow these guidelines:
If the problem concerns services provided by personnel at the 75 MDG, please contact the customer advocate for the department in question. Departmental customer advocates are easily identifiable by their photos and phone numbers located near each front desk area. If you need additional assistance in identifying/contacting the appropriate customer advocate, please call (801) 586-9516 for assistance. Customer advocates are available during normal clinic hours.
If the problem concerns services provided by TriWest employees at the TRICARE Service Center in our clinic, ask to speak with the manager, Clinical Liaison Nurse, or write a letter and take it to the TSC or mail to the address below:
If the problem concerns services provided by TriWest and its network, please contact TriWest Health Care Alliance at (888) 874-9378 or write a letter and take it to the TSC or mail to the address below:
TriWest Healthcare Alliance Attn: Clinical Liaison Nurse TRICARE Service Center 7321 Balmer Street, Bldg, 570 Hill AFB, UT 84056-5012 |
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Coming soon! Browse and download Air Force Medical Services-approved mobile applications to help manage your health. |
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The appearance of hyperlinks does not constitute endorsement by the U.S. Air Force of any commercial website or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the U.S. Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this U.S. Air Force Web site. |
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General Information 
