Workshops
- E-Gov/Civic Engagement (8/6/09)
- Deployment
- Wired - General (8/12/09)
- Wireless - General (8/12/09)
- Unserved/Underserved (8/12/09)
- Technology/Fixed Broadband (8/13/09)
- Technology/Wireless (8/13/09)
- International Lessons (8/18/09)
- Opportunities for Small and Disadvantaged Businesses (8/18/09)
- Adoption/Utilization
- Broadband Opportunities for Individuals with Disabilities (8/20/09)
- Education (8/20/09)
- Public Safety and Homeland Security (8/25/09)
- Smart Grid, Broadband and Climate Change (8/25/09)
- Economic Growth, Job Creation, and Private Investment (8/26/09)
- Job Training (8/26/09)
- Technology/Applications and Devices (8/27/09)
- State and Local Governments: Toolkits and Best Practices (9/1/09)
- Benchmarks (9/2/09)
- Big Ideas with Potential to Substantially Change the Internet (9/3/09)
- Broadband Consumer Context (9/9/09)
- Health Care (9/15/09)
- The Role of Content in the Broadband Ecosystem (9/17/09)
- Spectrum (9/17/09)
- Cyber Security (9/30/09)
- Diversity and Civil Rights Issues in Broadband Policy (10/2/09)
- Economic Issues in Broadband Competition (10/9/09)
- Broadband Accessibility for People with Disabilities II: Barriers, Opportunities and Policy Recommendations (10/20/09)
- Capitalization Strategies for Small and Disadvantaged Businesses (11/12/09)
- Future Fiber Architectures and Local Deployment Choices (11/19/09)
- Research Recommendations for the Broadband Task Force (11/23/09)
- Lessons for the National Broadband Plan from Local Officials Representing Under-served Communities (12/9/09)
- Global Broadband Connects America and the World: Infrastructure, Services and Applications (12/10/09)
- Review and Discussion of Broadband Deployment Research (12/10/09)
- Broadband and New Media Strategies for Minority Radio (1/26/10)
- The Broadband Availability Gap (5/6/10)
Workshop: Broadband Consumer Context
Submit your questions & ideas
Tweet your questions
Submit questions to panelists from Twitter @fcc. Use hashtag #BBwkshp to have your question asked during the workshop.
E-mail Panelists
Send an e-mail with questions & ideas for discussion during the workshop.
Share Your Ideas
Share Your Ideas on Developing the National Broadband Plan.
Location & Coordinators
Date: 9/9/09
Time: 1:30 pm
Location: Room TW-C305 (Commission Meeting Room)
Federal Communications Commission
445 12th Street SW
Washington, DC 20554
Directions
Coordinator: Rachel Kazan
Phone: (202) 418-0651
Agenda and Participant Bios
Frequently Asked Questions
Broadband internet access presents consumers with a range of challenges and opportunities as the internet becomes a focal point for commercial transactions, social networking, and a host of activities pertaining to information gathering and exchange. E-commerce can save consumers time and money as they search out the best bargains from home. Online health care information can give users the wherewithal to ask better questions of their health care providers or seek support and advice from others in the face of a health care problem.
These activities typically involve the sharing of information – financial and personal – with institutions and individuals that make online access worthwhile. This may raise concerns among some consumers about the real or perceived risks that their information may wind up in the wrong hands.
This workshop will examine the broader context of the consumer experience from the perspective of the benefits it confers to consumers, the risks that may be associated with the benefits, and the obligations broadband connectivity may impose on consumers and institutions in an environment of pervasive data sharing and availability.
Topics
The following are some of the preliminary topics that will be covered at this workshop. If you would like to discuss any other topics, please send us your suggestions.
- What are the nature and scope of consumer benefits to e-commerce, online comparison shopping, and other activities that may confer informational benefits to people in their interactions with government, health care providers, and other institutions? What, for instance, are the efficiency gains from the internet’s capacity to help people organize activities in their communities (e.g., with respect to sports leagues, church activities, and volunteer organizations)?
- To what extent is an individual’s personal information at risk in the course of everyday online activities, whether they are associated with commerce, communication, or collaboration? Are there other online safety considerations?
- As more applications and personal data migrate to “cloud computing” platform, what are the policy challenges pertaining to security of data on such platforms, as well as ownership and control of users’ data?
- Among consumers, industry, government, and civil society institutions, what is the proper locus of responsibility for addressing these policy challenges?
Agenda
1:30 pm | Workshop Introduction, John Horrigan, Consumer Research Director, Omnibus Broadband Initiative, Moderator |
1:40 pm | Panel 1- Evolving Technology: New Challenges for Consumers Michael R. Nelson, Visiting Professor, Communication, Culture and Technology, Georgetown University Sascha Meinrath, Director - Open Technology Initiative, New America Foundation Joel Kelsey, Policy Analyst, Consumers Union Ari Schwartz, Vice President and Chief Operating Officer, Center for Democracy and Technology Debra Berlyn, President, Consumer Policy Solutions |
2:05 pm | Panelist Discussion and Responses to Questions |
2:50 pm | Break |
3:00 pm | Panel 2 - Meeting New Challenges: Tools & Techniques |
3:05 pm | Panelists Adam Thierer, Director, Center for Digital Media Freedom and Senior Fellow, Progress and Freedom Foundation Alan Simpson, Director of Policy, Common Sense Media Burke Culligan, Senior Director - Product Management, Yahoo!, Inc. Michael W. McKeehan, Executive Director - Internet and Technology Policy, Verizon Timothy Sparapani, Director, Public Policy, Facebook |
3:30 pm | Panelist Discussion and Responses to Questions |
4:15 pm | Closing Statements, Moderator |
4:30 pm | Adjournment |
Related Documents
September 9, 2009
Is There a Relationship Between Online Safety Concerns and Broadband Uptake?
Adam Thierer, Director, Center for Digital Media Freedom and Senior Fellow, Progress and Freedom Foundation
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Online Safety: Protecting Consumers
Michael W. McKeehan, Executive Director - Internet and Technology Policy, Verizon
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Broadband: Consumer Context
Burke Culligan, Senior Director - Product Management, Yahoo!, Inc.
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Workshop Transcript
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