Customer Services

Patient Relations/Customer Services

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Customer Service Representatives

Your comfort and recovery are important to us. Customer Service Representatives are available in our clinics, wards and administrative areas to provide you assistance. Our Medical Center has a Patient Relations Program to help you with any difficulties, concerns or special needs that you or your family may have.

Please do not hesitate to contact one of our Customer Service Representatives if they can provide you assistance. Listed below, you will find numbers for the Customer Service Representatives in our outpatient clinics, inpatient wards, administrative areas, branch medical clinics and our TRICARE Prime clinics. When dialing the numbers provided below, let the clinic or department know you desire to speak with the Customer Service Representatives.

As always, our Patient Relations/Customer Service staff is available to provide you with any further assistance you may need.

MEDICAL CENTER OUTPATIENT CLINICS/ADMINISTRATIVE DEPARTMENTS/INPATIENT WARDS

DEPARTMENT	EXTENSION (Area Code 757)
ARD Norfolk	444-8535
Allergy/Immunizations	953-2194
Anesthesiology/Pain	953-3238
Audiology	953-2816/2817
Breast Center (Diagnostic)	953-2465
Cardiology/EKG	953-1276/1296
Central Supply	953-3580/90
DAPA	953-7437
Dental	953-2711
Dermatology	953-0292
Dialysis	953-2064
EMD	953-1397/1398
Endocrinology	953-2116
Facilities Management	953-5667/5670
Family Practice (medical center)	953-2411/12
Family Practice (Sewell’s Point)	953-8733
Gastroenterology	953-2003/04
General Surgery	953-2465
Health Promotions	953-5097
Hematology/Oncology	953-1043
Infectious Diseases	953-5179
Internal Medicine	953-2253/54
Laboratory Medicine	953-1714/1621
Legal	953-5452
Main Operating Room	953-3300/01
Medical Photo	953-5646
Nephrology	953-2064
Neurology	953-2114
Neurosurgery	953-9399
Nuclear Medicine	953-1122
Nutrition Management	953-1020/2627
OB/GYN Clinic	953-4343
Occupational Health	953-5080/7277
Occupational Therapy	953-5419
OPMAN/Quarterdeck	953-5700/5008
Ophthalmology	953-2691
Oral Surgery	953-2711
Orthopedics	953-1813
Ostomy/Wound	953-2849
Otorhinolaryngology	953-2805
Pastoral Care	953-5550
Patient Admin. (Admissions, Bldg. 215)	953-1511/12
Patient Admin. (Health Benefits Office)	953-2605/2612/2611
Patient Admin. (Data Flow, Bldg. 1)	953-7418
Patient Admin. (Fleet Liaison)	953-7540
Patient Admin. (Inpatient Records)	953-5414/5416
Patient Admin. (MEDEVAC)	953-1516
Patient Admin. (Medical Boards)	953-7525/28
Patient Admin. (Outpatient Records)	953-2583/84
Patient Relations	953-2636
Pediatrics	953-0211
Pediatrics Surgery	953-7716
Pharmacy	953-0258/59
Pharmacy (Scott Center)	953-7462
Physical Therapy (Bldg. 215)	953-1418/19
Plastic Surgery	953-2883
Podiatry	953-1812
Preventive Medicine	953-5211
Proctology	953-2464/65
Psychiatry (Continuity)	953-7020
Psychiatry (Outpatient)	953-5269/71
Psychology (Lafayette)	953-6738
Psychology (Bldg. 1)	953-5278
Pulmonary (Adult)	953-2074/75
Radiography	953-1204/1131
Radiology Cross Sectional Imaging (CT, MRI, US)	953-9729
Radiation/Oncology	953-1078
Referral Management	953-9476
Resources	953-5297
Respiratory Therapy	953-2106
Rheumatology	953-2161
Security	953-6950/5224
Sleep Lab	953-7781
Social Work	953-5861
Speech Therapy	953-2800/01
Surgical Endoscopy	953-2465
Thoracic Surgery	953-2465
Tumor Registry	953-6169
Urology	953-2342/2352
Vascular Surgery	953-2465
Ward 3A (Cardiac Procedures)	953-3526
Ward 3B (Progressive Care Unit)	953-3561
Ward 3C (ICU Step Down)	953-3390
Ward 3D (ICU)	953-3422
Ward 3KL (APD)	953-3683
Ward 4A (Pediatrics)	953-4467
Ward 4E (Surgery)	953-4160/61
Ward 4F (Specialty Surgery)	953-4226
Ward 4G (Orthopedics)	953-4126/27
Ward 4H (General Medicine)	953-4020/22/25
Ward 4J (Oncology)	953-4059
Ward 4KL (OB/GYN Mother/Baby)	953-4760/4785
Ward 4M (Labor/Delivery)	953-4598
Ward 4N (Nursery)	953-4760/4785
Ward 4P (NICU)	953-4690
Ward 5E (Psychiatry)	953-4916
Ward 5F (Acute Psychiatry)	953-4917

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BRANCH MEDICAL CLINICS