Analysis 1: Staff Position—Results
![Text Description is below the image.](dyersld15.jpg)
Image: Bar graph shows the largest differences between management and physicians and all other staff in average percent positive response:
- Communication Openness: Management/physicians, 79 percent; all others, 60 percent.
- Staff Training: Management/physicians, 82 percent; all others, 68 percent.
- Communication About Error: Management/physicians, 75 percent; all others, 64 percent.
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