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Naval Medical Center Portsmouth, VA 
620 John Paul Jones Circle
Portsmouth, VA 23708-2197
Phone: 757-953-5000; DSN: 377-5000

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ombudsman 

NMCP Command Ombudsmen

Available 24/7        NMCPOmbudsman@med.navy.mil         (757) 953-1973

Andy / Sean / Shannon

Navy Ombudsman

We are trained volunteers, chosen by the Commanding Officer, on call 24 hours a day, 7 days a week to support the families of service members assigned to NMCP, with an emphasis on serving the needs of families of deployed sailors.  We are spouses of active duty members and understand first hand the stresses of military life.  We serve as official liaisons between the command and the families of NMCP staff.  The ombudsmen assist the CO in maintaining the morale and welfare of NMCP's active duty staff members and its families.

We act as advocates for families of active duty service members. We help disseminate accurate information regarding command policies, services available and deployments.  We are a confidential point of contact for families and refer them to the appropriate agency for questions, concerns, help, or intervention. 

What NMCP Ombudsmen can do for you

You can discuss your issues with us in confidence.  We have promised to treat your problems in a confidential and professional manner and make sure you are informed about services and opportunities available to you.  If we don't know the answer, we will provide you with a resource that can answer your questions.

We are not trained counselors or social workers, but can show you the way to solving your problems or getting assistance.

The Family Connection Newsletter is now available on CNIC's website http://www.ffsp.navy.mil/ and the Gateway 2.0 http://go.usa.gov/bmz. Click Family Connection Newsletter.

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If you would like to join the NMCP Ombudsman team of volunteers, please contact NMCPombudsman@med.navy.mil.

If you would like to know more about the Ombudsman Program please click HERE.

Visit the NMCP Ombudsman Facebook page.

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Helpful Resources 

Navy Marine Corps Relief Society
www.nmcrs.org
NMCP: 953-5956
24 Hours: 444-NAVY

American Red Cross
953-5435 (NMCP)

Fleet and Family Support Center
NMCP: 953-7801
www.ffscnorva.navy.mil
www.nffsp.org

Moral Welfare and Recreation
www.mwr.navy.mil
ITT: 953-5439|
Armed Forces Vacation Club:#204 www.afvclub.com
Campsites: www.mwr.navy.mil/mwrprgms/cabin.htm
Single Sailor: 953-5081   Fitness: 953-7027 

Chaplain
NMCP 24 Hours: 953-5550
Spiritual
Fitness Center
(formerly CREDO) 444-7654 / 1091

Compass: www.gocompass.org
Compass provides classes that help military spouses understand
the Navy lifestyle better and get to know their Navy community
and what it has to offer.
Call 322-9199 or email compassnorfolk@nsfamililine.org

TRICARE
Health Benefits Advisor NMCP: 953-2610/11
Appointments: (866) 645-4584
www.tricare.mil

United Concordia:
Dental care for dependents of active duty military.
(800) 866-8499

 

 

 

NMCP Pass and Decal Office
Mon - Fri 7am - 4pm     953-6950

Personal Property office
NRFK-FISC_SMARTWEBMOVE@navy.mil 
1-877-619-8596  or  (757) 443-3700
Mon-Thurs 8am to 4:30pm; Friday 8am to noon.

Exceptional Family Member Plan
NMCP: 953-5164/5620
EFMP family support groups: 953-7805

Military One Source
www.militaryonesource.com
(800) 342-9647

Navy Legal Service Center
(NMCP) 953-5452/5453
Naval Station Norfolk, Appointments:
444-5053
Main Number: 444-5300

Navy College NMCP: 953-7853
www.navycollege.navy.mil/about.htm
Navy Knowledge online
wwwa.nko.navy.mil/portal/home

Child Care
Navy Mid-Atlantic Region Child Placement Programs:
1-866-628-9232
Child Care Aware/Child Care Subsidy Hotline:
1-800-424-2246
www.naccrra.org/mililtaryprograms
Emergency Child Care: 1-866-628-9232
(Option 1)

Food Assistance
www.asymcahr.org/asymcafamily-military-support.php
SHARE Hampton Roads is a community-building
organization that offers nutritious food packages
at highly discounted rates.
www.charityadvantage.com/foodbank/peninsulashare.asp

Regional Vaccine Healthcare Center  953-9150
24 hour DOD Call Center: 866-210-6469
Email: https://askvhc.wramc.amedd.army.mil

 

 
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