Account Managers
Agency clients can call or email the customer team contacts below for workplace-related support, such as real estate services, project management, interior design, architects/engineers, and contract professionals.
| Regional Account Managers | Contact Information | ||
|---|---|---|---|
| Citizen Services | |||
| USPS, EPA, HHS, GSA, SBA, NLRB, HUD, FMC FMCS, DOC, FCC, Commerce (Census), NRRB, MSPB, NASA, Dept. of Energy | Petrina LaRocca, RAM (631) 715-5500 petrina.larocca@gsa.gov |
||
| USDA, EEOC, DOE, OPM, Interior, Dept. of Transportation, NARA, GPO, Treasury (IRS), FDIC, Peace Corps, USIA, FTC, Smithsonian, MSPB, VA, Labor Dept. | Brian Ko, RAM (212) 577-8628 brian.ko@gsa.gov |
||
| DoD, DHS - CPB, ICE, USSS, TSA, FEMA, NPPD (FPS) | Jennifer Brunner-Bennett, RAM (212) 264-9154 jennifer.brunner@gsa.gov |
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| Social Security Administration | Stephen Ronaghan, RAM (212) 264-8252 stephen.ronaghan@gsa.gov |
||
| Homeland Security / Law Enforcement | |||
| Department of Justice (FBI, DEA, ATF, EOIR) Department of Homeland Security (CIS, USCG, US VISIT, EML, OIG) |
Madeline Coleman, RAM (212) 264-3035 madeline.coleman@gsa.gov |
||
| Judiciary | |||
| Judiciary (Appeals, Bankruptcy, District, Pretrial Services, Public Defender, Probation) USAO, USMS, Trustees, Civil Division, Antitrust Congress, State Dept. |
Adam Schaffer, RAM (212) 264-1407 adam.schaffer@gsa.gov |
||
| Congressional Offices | |||
| Congressional Offices | Stephen Ronaghan, RAM (212) 264-8252 stephen.ronaghan@gsa.gov |
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Clients can count on Regional Account Managers (RAMs) to service their unique needs. GSA takes a proactive approach to analyzing our customers portfolio of work with PBS, and works with clients to develop comprehensive strategies for excellent customer service delivery across GSA regions. RAMs work to develop long term relationships with senior-level customer contacts to improve organizational communication and understanding. RAMs are in tune with in the long-term goals and mission critical drivers of their customers, and act as ombudsmen between GSA and our customers in the fulfillment of their workplace needs. Each customer team in the Region is led by a branch chief supported by a group of experienced realty specialists and one or more RAM.
