Correspondence Clerks
Also called: Correspondence Coordinator, Correspondence Clerk, Correspondence Representative, Dispute Resolution Analyst
What they do:
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
On the job, you would:
- Prepare documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints.
- Compile data from records to prepare periodic reports.
- Present clear and concise explanations of governing rules and regulations.
Business
Arts and Humanities
Math and Science
Safety and Government
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Basic Skills
Problem Solving
Social
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Verbal
Ideas and Logic
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People interested in this work like activities that include
data, detail, and regular routines. They do well at jobs that need:
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Examples of the technology used in this career will be available soon.
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You might like a career in one of these industries:
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See more details at O*NET OnLine about correspondence clerks.