First-Line Supervisors of Non-Retail Sales Workers
Also called:
Sales Manager, District Sales Manager, Branch Manager, Sales Supervisor
What they do:
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
On the job, you would:
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Monitor sales staff performance to ensure that goals are met.
- Hire, train, and evaluate personnel.
Business
- sales and marketing
- customer service
Arts and Humanities
Education and Training
- teaching and course design
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
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Basic Skills
- talking to others
- keeping track of how well people and/or groups are doing in order to make improvements
Problem Solving
- noticing a problem and figuring out the best way to solve it
Social
- changing what is done based on other people's actions
- understanding people's reactions
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Verbal
- communicate by speaking
- listen and understand what people say
Ideas and Logic
- notice when problems happen
- use rules to solve problems
Math
- add, subtract, multiply, or divide
- choose the right type of math to solve a problem
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People interested in this work like activities that include
leading, making decisions, and business.
They do well at jobs that need:
- Integrity
- Initiative
- Leadership
- Concern for Others
- Stress Tolerance
- Achievement/Effort
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Examples of the technology used in this career will be available soon.
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master's degree or
bachelor's degree
usually needed
Get started on your career:
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New job opportunities are very likely in the future.
$70,520
per year, on average
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You might like a career in one of these industries:
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